Discontinued VapeXhale Cloud

[tonio145]

I know shower-caps use less water but are they also more efficient? do they provide greater diffusion per mililter of water compared to other percs?

 

[lazylathe]

IMO - The $500 tube is awesome!!
Even if the EVO was released with a plain tube i would be a happy camper!

Let them get down to business and aim for an October release!

Lets stop trying to individually customize this tape.
We ordered, chose our options and now we need to let VXH do their thing.
When in doubt, sit back and imagine how perfect that first ELB is going to be!

 

[max]

I know shower-caps use less water but are they also more efficient? do they provide greater diffusion per mililter of water compared to other percs?

It has less diffusion which = more taste. It's the Swagger opposite of the Double. Technically, less water means less THC is trapped, but in reality, how you handle the hit means more, efficiency wise, than how much water is used.

 

[vapordave]

I have an original swagger double chamber and it has a very restricted drag. Please make sure these crazy new tubes have good unrestricted flow. It's not worth adding extra features to reduce the flow imho.

Just chiming in. I also have the double swagger. I also have: Hydracirc V1, Hydraline and a Mobius stereo matrix. Yes the Double has more restriction compared to the other tubes but the Mobius is much more restrictive than them all. However the Mobius is the most hydrating and can empty an ELB a lot faster (eg. harder hits). I find each glass has their own pros and cons. If you were to have just 1 glassware, then a single would be my recommendation. If you were to have 2, I still think 2 singles would be a good combo. Then as a 3rd, a double.

Of course everyone has their own opinions and wants and needs around this, that is just my opinion for someone who is starting out and wants to prioritize.

How do I feel about VHX offering a single with the $500 when they said it was going to be a double? Yeah, I guess. It's not ideal. If a double turbine doesn't work well I still want a turbine to fill that hole in my selection of tubes. But, a double tube is more expensive to make and more cache and so I do feel a since we were told it would be a double, it should be a double still but it also has to work well.

 

[smokie]

I always remember it as being single for 500 and double for fanatic, just wish I had of known about the wide straight mouthpiece, in earlier video the straight was narrow. So I went with bent neck otherwise would of gone for the straight.
But I'm sure I will be happy anyway. Hopefully only a few more weeks

 

[JoeKickass]

Troi, you have not addressed the issue of your company borrowing multiple ideas and innovations, while trying to thwart anyone who does similarly. Half the reason the cloud is such a great product is the sheer number of glass pieces it will work with.

I guess the irony escapes you what your marketplace would look like if Roor operated like you guys.

Thwart? He just said they don't enforce the patent!
GBD has this full size HT clone for $100:

(but the real ones come with umbrella guards )

Also, Roor is an odd company to defend, they charge a premium for bongs that haven't been updated in decades...

Call me crazy but I don't care for the opals. I won't complain if it has them though.

Crazy!!!

It's like if I could afford a Rolex, they would ask me how many diamonds and gemstones I want, and I would say "all of them."

 

[tonio145]

It has less diffusion which = more taste. It's the Swagger opposite of the Double. Technically, less water means less THC is trapped, but in reality, how you handle the hit means more, efficiency wise, than how much water is used.

I know it has the least diffusion but I thought that considering how much water is used it probably diffuses more per milliliter of water. I know its difficult to measure that sort of thing though.

 

[max]

I know it has the least diffusion but I thought that considering how much water is used it probably diffuses more per milliliter of water. I know its difficult to measure that sort of thing though.

Could be, but I don't think it'll matter as much to buyers, compared to the more obvious results- either more taste with the shower cap or more smoothness with the double, and somewhere in between for the circ and tree versions.

 

[hookedonvape]

i think the choice for a cap instead is a great one. they obviously have tested these and come to the conclusion what the better designs were. we are not dealing with newbs in the industry. im not getting a double but id kill for one.lol. any fanatic who isnt happ.y recieving a double ill be happy to trade. just the shear volime of that tube is gonna be momentus. big ups for vxh and thir final choices. there is always someone who isnt gonna be happy. watch release day all these concerns will be put down like old yeller.then youll have the one person who thinks the product works toi well and gives too much vapor.lmao is the 500 donator tube a cap too? or circ to turbine. now im confused.lol. thats what a cloud will do to ya.lol. looked like cap to circbine in the double and circbine in the single, no?

 

[dubrock]

Welp, my Cloud+ finally bit the dust, so that's about 7 1/2 months of use. Got the same response from customer service (repairs are no longer available) so I have a paperweight now. I respect this company too much, so I just preordered the EVO. I hope it's more reliable than the Cloud was.

 

[mistergyro]

Welp, my Cloud+ finally bit the dust, so that's about 7 1/2 months of use. Got the same response from customer service (repairs are no longer available) so I have a paperweight now. I respect this company too much, so I just preordered the EVO. I hope it's more reliable than the Cloud was.

wow thats some dedication there...what happens if the EVO does the same thing?

some of the cheer-leading in this thread is mind boggling...almost cult like. i loved my cloud too but am having a hard time wrapping my mind around how people think this kind of customer service is acceptable. Given their circumstances, wouldn't a refund be the right thing to do in this situation? Or credit towards buying an EVO? I dunno something more than a mass email saying you will have to wait 3 month before we can do anything. I dunno I might be asking too much but this was a very significant purchase for me.

Anyone want to rent me out a loaner cloud till I can get mine fixed????

 

[hookedonvape]

its cult like because we believe in this company with the upmost respect we have for what this company did. i dont think yoiu have all your info straight. were lucky they are even still in business, yet alone bring us another great product. if you are so against them, you have many other choices. if you didnt think your cloud wasvthe best vape youve used then im sorry. its the only vape thta helps with my ms needs. dont be bitter, if you knew what they went through to bring us these i think youd have a different perspective. and im sorry no more room in the cult for non believers.lmao

you can hold onto it and upgrade for avreasonable pricw, why not do that? less than a new vapes gonna cost

trully if vxh said they were releasing a antique metal ht id still be on it.lol.

mod note: Please use the edit button to avoid back to back posts. 3 posts merged.

 

[vapordave]

wow thats some dedication there...what happens if the EVO does the same thing?

some of the cheer-leading in this thread is mind boggling...almost cult like. i loved my cloud too but am having a hard time wrapping my mind around how people think this kind of customer service is acceptable. Given their circumstances, wouldn't a refund be the right thing to do in this situation? Or credit towards buying an EVO? I dunno something more than a mass email saying you will have to wait 3 month before we can do anything. I dunno I might be asking too much but this was a very significant purchase for me.

There is no doubt the whole situation with Vapexhale is complicated. Their internal issues, the way some customers defend and support them, etc. It's not easy to explain. But your expectations are not incorrect or unreasonable. I think we all just have to get used to the new way companies start and operate. It used to be that if it didn't work out, the company would go out of business and all existing customers would be left in the dust. But now the "standard" operating procedures of companies has changed. I think its because its easier to get into product production via easier channels for manufacturing and financing (eg. crowd sourcing).

It used to be you'd have to secure substantial financing and put a team together before you could go into manufacturing. The relationship with the customer was usually handled by team members that were hired to do so. But now you can be, say a vape enthusiast, have a good idea for a killer vape, and with minimal capital, and crowd sourcing to help if desired, go into production faster and at lower cost. In this scenario, the people running the company are just like you and I, vape enthusiasts. I think that's how VHX operates in that their management team are people just like us.

So, some customers relate to this fact in an intimate way and so are protective of the VXH team for those reasons. "They are people just like us and they went to all this trouble and risk to create The Cloud and get it out there for us. They interact with us directly and so we feel like we are one big family." While others approach them as "I paid a lot of money for this vape from this company. First of all, it broke only n months into use and now the company is saying they won't be able to fix it anytime soon."

So it's not like buying a laptop from HP... however it is like buying a laptop from HP. It just depends on what insight you have into the company and management team, the product and whether see any value there. It's complicated and you can imagine how complicated this would be for the VXH management team! They are operating like any other company yet they have this layer of "feel good" and "involve the customer in our business" that is either of value to you or not. Either way its your prerogative and you are justified if you decide if all this soft warm fuzzy feeling has any value to you. If not, and you expect VXH to operate like any other company then in my opinion, that is valid.

You feel that VXH should stand by their product, offer the support and warranty agreement that was entered into when you purchased it. These are not unreasonable expectations. But what can actually be done for you at the moment may be different than what you expect.

You may want to explain to VXH what your expectations are in private (not on the forum) and take it from there. If VXH is not able to meet your expectations then you have various things you can do as a consumer and just have to decide what you want to do. Or, you can jump on the warm fuzzy feeling band wagon and enjoy the ride.

For what it's worth, when my Cloud has been down, I was doing fine with an Arizer Solo, a glass bowl 18mm GonG from planetvape.ca and my hydratubes. The solo doesn't offer as much airflow as the Cloud but it works well enough. YMMV

 

[mistergyro]

you can hold onto it and upgrade for avreasonable pricw, why not do that? less than a new vapes gonna cost

I can? I didn't know that because vapexhale never told me, you would think that would be something they would mention. Lately I've been too busy to read this thread so I must be missing out on a lot of info. My bad. Also I would like to make it clear that I LOVE this vaporizer. Just not so thrilled with the customer service thus far...

 

[vapordave]

I can? I didn't know that because vapexhale never told me, you would think that would be something they would mention. Lately I've been too busy to read this thread so I must be missing out on a lot of info. My bad. Also I would like to make it clear that I LOVE this vaporizer. Just not so thrilled with the customer service thus far...

Yes, as per my long diatribe above, another aspect of this trend with start-up businesses, is that sometimes they will use a forum or specific online communication channel as the defacto source of current information. VHX does this here. However it leaves people who do not read this forum or who do not want to read this forum in the dust in terms of getting the latest info. You should communicate to VXH about this and tell them your concerns. There is no reason why you as a customer should be any different than any fanboy on this forum. It's up to VXH to address your concerns, or not, and it's up to you as a consumer and customer to decide if you want to invest in the products of a business that conduct themselves that way. It works great for some and horrible for others.

I am not sure about hookedonvape's info - I know that the EVO indiegogo offered an upgrade to the EVO for $250 - you just had to have your cloud registered in their system. But the campaign is over and I personally haven't read anything about offering an upgrade outside of the campaign. Again, that's the problem with this kind of customer communication approach here: these threads are so long its a chore to try and read through and get the info you need.

You can try and look up stonemonkey55's profile here and read only his posts. That may get you closer to an official source of info sooner. Or just move onto a different vape from a company that better suits your needs and expectations - it's not like there are limited choices these days.

 

[mistergyro]

There is no doubt the whole situation with Vapexhale is complicated. Their internal issues, the way some customers defend and support them, etc. It's not easy to explain. But your expectations are not incorrect or unreasonable. I think we all just have to get used to the new way companies start and operate. It used to be that if it didn't work out, the company would go out of business and all existing customers would be left in the dust. But now the "standard" operating procedures of companies has changed. I think its because its easier to get into product production via easier channels for manufacturing and financing (eg. crowd sourcing).

It used to be you'd have to secure substantial financing and put a team together before you could go into manufacturing. The relationship with the customer was usually handled by team members that were hired to do so. But now you can be, say a vape enthusiast, have a good idea for a killer vape, and with minimal capital, and crowd sourcing to help if desired, go into production faster and at lower cost. In this scenario, the people running the company are just like you and I, vape enthusiasts. I think that's how VHX operates in that their management team are people just like us.

So, some customers relate to this fact in an intimate way and so are protective of the VXH team for those reasons. "They are people just like us and they went to all this trouble and risk to create The Cloud and get it out there for us. They interact with us directly and so we feel like we are one big family." While others approach them as "I paid a lot of money for this vape from this company. First of all, it broke only n months into use and now the company is saying they won't be able to fix it anytime soon."

So it's not like buying a laptop from HP... however it is like buying a laptop from HP. It just depends on what insight you have into the company and management team, the product and whether see any value there. It's complicated and you can imagine how complicated this would be for the VXH management team! They are operating like any other company yet they have this layer of "feel good" and "involve the customer in our business" that is either of value to you or not. Either way its your prerogative and you are justified if you decide if all this soft warm fuzzy feeling has any value to you. If not, and you expect VXH to operate like any other company then in my opinion, that is valid.

You feel that VXH should stand by their product, offer the support and warranty agreement that was entered into when you purchased it. These are not unreasonable expectations. But what can actually be done for you at the moment is different than what you expect.

You may want to explain to VXH what your expectations are in private (not on the forum) and take it from there. If VXH is not able to meet your expectations then you have various things you can do as a consumer and just have to decide what you want to do. Or, you can jump on the warm fuzzy feeling band wagon and enjoy the ride.

For what it's worth, when my Cloud has been down, I was doing fine with an Arizer Solo, a glass bowl 18mm GonG from planetvape.ca and my hydratubes. The solo doesn't offer as much airflow as the Cloud but it works well enough. YMMV

well thought out post and i appreciate that. maybe more of an explanation on vapexhales part might have softened the blow but maybe I don't even deserve that. I agree that everyone has different expectations and ultimately I knew what I was getting into when I purchased this. All and all it seems like a stroke of bad luck on everyone's parts and just an unfortunate situation all around. I'm trying to find some warm and fuzzys here but it's tough...Does anyone have any other suggestions for a temporary cloud replacement for the next 3 months?

 

[grokit]

A life saber vaporizer or a vaporblunt 2.0 portable are examples of relatively inexpensive vapes that could be adapted to your existing water tools, and theoretically compliment your cloud when you get it working again. I have a vxc hydrotube that works very well with my lsv, and it fits great in the carry bag.

 

[mistergyro]

A life saber vaporizer or a vaporblunt 2.0 portable are examples of vapes that could be adapted to your existing water tools, and theoretically compliment your cloud when you get it working again.

Thanks for the info...Will check both of them out.

 

[Vessel]

Best thing to do imo when you've been away for awhile is to just read Stonemonkeys posts. That will get you caught up on just about everything faster than reading this thread page by page.

 

[stickstones]

Thanks for the info...Will check both of them out.

@mistergyro
go get a VAP2 to hold you over. It's cheap, tastes better than anything out there and somehow is very effective for me even though I don't consider it a heavy hitter. But it's one of my three favorite vapes and is a great compliment to the Cloud. If you go out and get a LSV, etc like i did when my beta Cloud died you will be happy with it, but then when you get your EVO it will never get used again. The VAP2, however, still holds a place in my rotation even though my Cloud works.

 

[m0sh]

Limited HT looks awesome...can't wait to test it...I wish I had a vaporizer to vape some legal stuff...awaiting for my cloud.............................................grrrrrr fucking 5.0
I'm trying to sort out a legal medical license but that's a long shot...wish me luck guys.

 

[grokit]

Good luck @m0sh!

It seems like I've been waiting for my card forever, my check to the state was cashed weeks ago.

 

[11eleven11]

IMO - The $500 tube is awesome!!
Even if the EVO was released with a plain tube i would be a happy camper!

Let them get down to business and aim for an October release!

Lets stop trying to individually customize this tape.
We ordered, chose our options and now we need to let VXH do their thing.
When in doubt, sit back and imagine how perfect that first ELB is going to be!

Edit - - damn this turned into a novel! Just trying to explain a POV though.

I'm not sure if your post was in reference to the opals on the $1k or not because you said the $500 is fine, but anyway in case it is, putting opals on the $1k is on Swagger and isn't going to postpone release of the unit or anything. Like ogcook said, it's just ordering a bunch of them and finding a good place to attach them.

May have entirely misinterpreted your post though.

I agree that we shouldn't try to backseat business and micromanage because it's ultimately their product and their decision. However they do say on their video that the VXL is a creation of a lot of user feedback and they do like getting opinions for making a better product.

Opals on the $1k in the grand scheme of things is small, but IMO it's a nice gesture for those who paid $1k expecting a very custom hydratube.

There isn't much decoration on it right now that makes it look fancy custom limited edition (functionality is amazing though!). It has the thingy at the top but the early bird $500 looks way more custom worked with the opal decoration. I just find it strange how blank the fanatic $1k is compared to it.

This is simply a fanatic buyer voicing an opinion, and ultimately it's up to them. There are fanatic buyers on here who agree and want opals too, so I'm hoping SM55 will see this and consider it and maybe put a word in to Swagger to make it happen.

Laying down $1k for a vaporizer and tube is a lot. I don't feel bad for putting the idea out there of making it look just as custom as the cheaper version.

 

[JoeKickass]

I'm trying to sort out a legal medical license but that's a long shot...wish me luck guys.

Good luck @m0sh!

It seems like I've been waiting for my card forever, my check to the state was cashed weeks ago.

Good luck guys, it's a whole new world when you can just "pop down to the store" for cannabis!

I wouldn't wish the stress of the black market on anyone, and yet some states want patients to get their medicine that way?

 

[grokit]

There's only 17 sold at the $1k level, perhaps it could be up to the end user whether to have the opals or not.

@JoeKickass, we don't have dispensaries yet, hopefully it will be passed this fall.