@Rollingstoned Well i guess sometimes life present it unexpected hurdles to everyone.. As we all know TUBO manufacturing is a one man show(NOT a company,IMO it is the companies with numerous employees and big budgets that have spoiled many of the users with their top quality service) ,who also has to run the online shop,manufacturing process (which involves a lot of activities) ,e-mail/forum communication. Also my memory might be playing me tricks but FJ has an eductation to tend to and also another job ?
I cannot really say if his business has reached the level at which he can afford to hire someone for customer support around the clock.. ,but i would at least cut him some slack having in mind the pleada of things he has on his head.IMO many people around the world are spoiled by the excelent customer service offered by the bigger com
If anyone has any tubo related issues ,feel free to PM me, i am no expert but i have experience with both TUBO and TUBOx, so i will be glad if i can be of help.