RxPlorer
Well-Known Member
Welp! Today I became victim of the cross-threaded battery cover, despite using extreme caution during every battery change.
Upon inspection, the threads in the female connection are just about as rigid as tin foil. I tried carefully cleaning up the threads by rotating the cover back and forth. It seemed to work at first, but once the cover was completely removed, it was impossible to put it back in without jamming. Now I've got a cover stuck at half-way threaded, and a TM that's out of commission until a round trip to finland. Not awesome.
The battery cover is a glaring design flaw.
EDIT: What's the most reliable way to file a warranty repair claim? I tried the Return Requests section under account, but that seems to only show historic requests. How to file a new one?? The website is so slow for me it's taking about more than a minute to load each page.
Upon inspection, the threads in the female connection are just about as rigid as tin foil. I tried carefully cleaning up the threads by rotating the cover back and forth. It seemed to work at first, but once the cover was completely removed, it was impossible to put it back in without jamming. Now I've got a cover stuck at half-way threaded, and a TM that's out of commission until a round trip to finland. Not awesome.
The battery cover is a glaring design flaw.
EDIT: What's the most reliable way to file a warranty repair claim? I tried the Return Requests section under account, but that seems to only show historic requests. How to file a new one?? The website is so slow for me it's taking about more than a minute to load each page.
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