I am......
Not happy.
Hi guys, so, yesterday I got my accessories order from TM in mail.
I've order 10 dosing caps and 4 glass inline replacement and soon after making the order, I sent an email asking to add an additional 10/14/18 WPA.
I'm taking a step back to explain that a few days after I've ordered the TM, the dosing caps were added to the website.
I sent Dave an email asking to add it to my current order, a few weeks later I sent another one.
No response was given and after 6 or more weeks past, I got the TM and I decided to make a new order...
Finally, I made the order on the 7th of October and it was only sent on 28/10 - while I understand TM take time to make, accessories take 2 weeks to process????????? I got it yesterday so I've waited a month and a week!
BTW, when asking to add the WPA, I wrote to him how much I love this vape and he thanked me for a great feedback and said that he added the WPA to the order.
And now........we go to the actually shipment-
Please see what I have gotten:
WTF??!?!? First off, you can see, all 4 glass inline replacement are broken. Who the hell sends this fragile glass in a normal padded envelope, not even with a fragile stick?!
WPA did make it alive, because it is built great, but the glass inline can break so easily and for that reason must be wrapped with a metal tubing or a wooden etc so it won't break!!!
But to end to add salt to the wound,
dosing capsules are out of stock at the time of shipping, apologies for this. We will ship them later once we have them in stock.
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I now wonder, if I kept my mouth shut and not ask for another WPA, would he sent this package?
I HAVE BEEN OBSESSED WITH GETTING THE CAPSULES SINCE THEY CAME OUT AND I HAVE TO FIND OUT AFTER ALL THIS TIME THAT ITS NOT SENT?
Surely, you can take my 100USD that I just spent
WTF?!
I'm seriously pissed, and I ***king love this vape, and while it doesn't hurt me much, since I've been only using the WPA (Perhaps because I don't have capsules that I really like for outdoors) - it is just a disgrace...
Sorry that I had to rant like this, it hurts my feelings, I have yet to write to Dave, I feel really bad because I do like him, but there comes a time where we all need to take care of our interest and this whole business should start being more transparent.
Rant out.