I thought I'd check in and give an update.
Sadly, I'm now on my third replacement grasshopper. Individually, the body has now had to be replaced twice (heater failures?)... the led's stopped lighting. Also on my third clicker back end. These parts have died intermittently. It's really a shame - it has been my go to, I only have been using it (when it is working of course). The first clicker end started overheating and then came apart a few months in, the second clicker end (replacement) started overheating a few weeks later. The body was replaced less than a month ago, that replacement just died a few days ago.
To their credit, they have been good at replacing it.. though getting slower and slower in responding.
However, I'm tired of the same old stories - increasing production, "fixing" known problems (odd how they don't seem to get any better despite the claims). To that end, I've cancelled the additional unit I had ordered - tired of waiting for a date that never comes, and don't really see the need to have a second unit that breaks every few weeks. I'll get something else that I can rely on.
It's really too bad. Such promise, but sure does seem like such poor execution.
