brewbeer
Well-Known Member
Power in this form factor are unmatched, and the GH is easily paired the a water piece.WHY?? ...
That said, I hope this is the last one.
Power in this form factor are unmatched, and the GH is easily paired the a water piece.WHY?? ...
I know, I know - unique form factor, etc. It’s a shame reliability is still an issue for many, both new and returned RMA units. Love to bash HL a bit as they’ve been running a Mickey Mouse operation since inception though it’s gotten just a bit better. But they have a ways to go in lots of areas. I’m routing for them too but I won’t spend much else with them. Just want my Hopper back in working order, and happy for those with working units...Power in this form factor are unmatched, and the GH is easily paired the a water piece.
That said, I hope this is the last one.
Yes, I get emails when they update my TT. But, that’s long period of silencesas they don’t seem to monitor ticket aging and do periodic updates like a pro CS operation.Quick RMA question: do you get emails from HL when they update/post to the RMA thread on your HL account? I swear I used to but haven’t received them recently, possibly because I changed my email address (and re-verified it too) however I haven’t gotten emails from them - and I checked my Junk folder too.
9 months and counting that my Ti is in RMA Purgatory. I doubt batteries will be available by the end of this month either though it would be nice to have a working Hopper to put them in. SSDD...
I opened rma just under 3 weeks ago and while response was slow, HL has finally told me to send it in. The two posts they put up in the rma thread were both accompanied by emails to me.Quick RMA question: do you get emails from HL when they update/post to the RMA thread on your HL account? I swear I used to but haven’t received them recently, possibly because I changed my email address (and re-verified it too) however I haven’t gotten emails from them - and I checked my Junk folder too.
9 months and counting that my Ti is in RMA Purgatory. I doubt batteries will be available by the end of this month either though it would be nice to have a working Hopper to put them in. SSDD...
You're being generous - more like the 20th time!But so what, this last story about the move and how they really got a handle on things now is....what, the fourth “it’s gonna be great now” spin job?
Ditto/amen - I posted this same thing herein when I sent mine back in September '18. I think fewer new units are going back for RMA but the ones coming back from RMA don't bode very well from what I've read herein - that's what scares me but I won't let it keep me up at night. If it comes back not working optimally and like new, I'll be deeply disappointed and won't be bothered with it or them again. Enough is enough and that's it. This however may not be determined for a long time...I expect I will get my two back someday. Whether they will be fixed properly (weren’t the last time) is still an open question, IMO.
Thanks, I thought I had received emails but I'm no longer. They've been fairly responsive to my messages but not super fast. There's something wrong with my account and the recent email change - even their computer system doesn't work right.I opened rma just under 3 weeks ago and while response was slow, HL has finally told me to send it in. The two posts they put up in the rma thread were both accompanied by emails to me.
If batteries are not in stock by end of this month, I'll ask for a refund on my order (for two), just to irk them for jerking our chain. "May" was the original projection. I'm down to my last Hopper, it's slightly dodgey and I have about 5 or 6 old batteries; I can limp by for quite a while, especially since other vapes have come into the rotation.
I don't have an I2 but I do have a Nitecore D4 and yes, it does indicate battery charge level in volts as well as charging current which steps down as it gets closer to full charge. I like my Nitecore very much.Does the Nitecore I2 work for Hopper batteries? Thinking it’s time to get a charger instead of charging in device. Does the Nitecore tell you how much charge is in battery?
I would suggest considering the D2
But Baron, if it comes back OK, what will you post about here?
HL must be replying to everyone’s RMAs. I just read mine: 1-3 more months which is BS on top of 9+ months already. And some of you sent in yours recently and are getting them back soon? Total BS with them. And I didn’t get an email when they replied to my RMA thread either. When I read all the posts today with some getting their units back soon I needed to check on my Ti. Frustrating! I just want a working Hopper!I was told the RMA they received from me in January would be 3 more months before being evaluated.
They did send me promptly a new back end for the other RMA I opened a couple of weeks ago on my other hopper which did the trick, so that combined with the new hopper I received Wednesday means I have 2 working hoppers !
Just reminding all about the "one bite at the apple" rule
haha...well, I'm not at all sure that was necessary. It seems to me that Hopper Labs is just a font of continuing outrageous behavior and no, I don't see this as beating them up continually for a single instance or issue.
It would seem the mods agree, no?
haha...well, I'm not at all sure that was necessary. It seems to me that Hopper Labs is just a font of continuing outrageous behavior and no, I don't see this as beating them up continually for a single instance or issue.
It would seem the mods agree, no?