Vaporific
All who wander are not lost...
I got the same message today. I’m in the Aug-Nov 3-5 months category too, which has already past. Unless they’re implying it will be another 3-5 months which I would not rule out considering they’ve always dragged their feet since day one (ok, backers and pre-orders of which I’m in the latter camp).Here's the update on warranty timing,
"We want to update you on our progress with upgrading devices, and what to expect moving forward. We have serviced and shipped 330 Hoppers over the past 3 weeks. In addition, we have just brought on another member to the servicing team which will help turn-around time. Here is the current estimated service time for devices:
Warranty Date Timeframe
Mar-Apr 2018 Servicing Now
May-July 2018 2-4 Months
Aug-Nov 2018 3-5 Months
Dec - Current 4-6 Months"
*********
So, I have one in each of the bottom two categories!
It's turning out that "lifetime" actually is "lifetime minus about a year."
The real question is whether I bother to write them back and ask. It’s really SSDD and deja vu all over again...