Just trying to make sure I understand this correctly....you contacted HL about lead time for delivery of a newly purchased GH and got a reply back in less than a half hour and that back log for new devices was about three weeks.
Meanwhile, people with RMAs that have been just sitting in CO can't get squat for a response out of Hopper.
Hopper Labs, this is for you:
Yep, I mailed mine on or about 25 Feb and their RMA tracking system shows an acknowledgement of receipt on 1 Mar.
I think of it as a fiddly device, sometimes, because of all the little extra pieces of advice, like "click off and then continue to draw for a couple of seconds", but dispensing with all that and just saying "breath in deeply, put it in your mouth past the tip so it doesn't get too hot" was all that was needed, and it worked great. Long may it stay strong!
So sorry to hear about your poor gh accessories experience. Mine went the other way. During the last ghl promotion, I ordered extra batteries and a ti pfe. And all was shipped and arrived quickly. Maybe it’s a US v. international thing...I have only ever posted on forums about how my pre-order Hopper has always worked perfectly.
Sadly I now have to report that an order I placed for batteries and a PFE (all supposedly in stock) on the 1St of March STILL has not been shipped despite email exchanges with several different members of staff, the last of which claims that my order went out the same day I placed it, and must have been lost by postal services.......(the status of my order on my history has never once changed from "processed"-1St March, to shipped).
It saddens me to join the naysayers here (especially as I'm just about to finish manufacturing a second batch of wooden GH cases which I have yet to sell!) but a one year wait for a "two month" pre-order was pretty poor performance already, now an apparent inability to supply the only battery that will fit this device, renders it useless.
I'll post again soon to advise re' their speed refunding me (I requested /demanded my money back) but it's not looking good for my Hopper
Can anyone in the UK/EU direct me to any retailer that has battery stock? my preferred retailer @VapeFiend.com is out and I don't know any other source.
I didn't get any response that way either, but once I finally emailed them I got a response back quickly. I think the key is to email them.
Glad you like it man.
damn, this thread has gotten huge!
Here is a project of mine that I ve been working on, while I wait for my External GH Charger and SS Case: I showed these on vapelife but wanted to share them here to see if any one had ideas or anything...I also need some help on the second one.
one I made because I wanted to cool the vapor and also make the on/off button right side up so its easier to use. The GH is great but the vapor is too hot for an all day, everyday vape, so I made this to extend the vapor path and it does a really good job, providing super cool vapor.
The other version I need some help...I made a custom mouthpiece that pulls off like the first and is snuggly held down by a GH charger magnet that I ripped out and put into the mouthpiece/cap and magnetically holds on the on/off that I took off the GH and placed next to it. I started this project because I wanted to add a "heat" button for the GH, so I could turn the vape on, select my temp with the deial and use a separate switch held down for the heat but I can't get it to work...I think my wires are too small Gauge or too long or my switch is the wrong voltage...any ideas why this won't work? I can get it to light breiefly but the heater won't stay on with the switch engaged....Hope you like these creations and I hope y'all can help with my switch problem!
