@Ratchett is sure right about Davinci with the Ascent. Many of us weathered the storm and are stronger for it. I was lucky after my second unit I didn't have any issues except for a bit of an air leak. It was almost (not quite) fixed using a GonG instead of the regular mouthpiece. And Davinci wasn't a new company. Folks got really pissed. Now very rarely do we see the faulty units.
There were all kinds of promised dates that the Ascent was going to be released. Several dates came and went. When it was released after being held up in customs for like 6 weeks there were faulty unit after faulty unit.
This happens with a new vaporizer. Who knows how many betas were out there? Companies need to have many beta units so the bugs can get worked out. It was so frustrating for the Ascent owners. I know how you must be feeling.
Also same thing happened with the Solo, big time, but look at it now. Problems have cropped up with the Indica portable. Faulty units is nothing new with a new vaporizer. If you want to be the first person on the block with a new GH, you have to put up with the good as well as the bad.
EDIT
It's just as well that representatives from the company don't come on FC because I'm afraid that there would be too many hard feelings leaving the rep feeling attacked. That's what happened in the Pinnacle Pro thread. Folks just started attacking and being rude. No matter how upset you get, some things just aren't appropriate.