Roland Blaze
Well-Known Member
Just read the grasshopper FAQ.. this bit did make me laugh and imo they should remove the bold part
Why is the wait time so long?
The wait time is due to a variety of factors. Grasshoppers are not built like most other products. Due to the custom nature of the parts in the Grasshopper, a wide range of specialized manufacturers is necessary. Parts arrive here at our facility and are assembled on-site. This ensures an excellent standard of quality, but takes a little longer. Because we are a very small company, we don’t have a large stock of the product at any given time.
What a joke considering mine lasted 2 days before breaking. The only thing more of a joke is the time they take to respond to claims or e-mails, and the fact i have to pay to send back and that there is no guarantee it will be fixed on first resolution. The only reason i can see that they are taking so long to read my claim is that there are so many for them to get through.
I own many vapes.. Crafty, Arizer Solo, Arizer Air, Extreme Q, PAX 2 and this is by far the worst experience i've had with any vapourizer and dealing with the manufacturers.
Why is the wait time so long?
The wait time is due to a variety of factors. Grasshoppers are not built like most other products. Due to the custom nature of the parts in the Grasshopper, a wide range of specialized manufacturers is necessary. Parts arrive here at our facility and are assembled on-site. This ensures an excellent standard of quality, but takes a little longer. Because we are a very small company, we don’t have a large stock of the product at any given time.
What a joke considering mine lasted 2 days before breaking. The only thing more of a joke is the time they take to respond to claims or e-mails, and the fact i have to pay to send back and that there is no guarantee it will be fixed on first resolution. The only reason i can see that they are taking so long to read my claim is that there are so many for them to get through.
I own many vapes.. Crafty, Arizer Solo, Arizer Air, Extreme Q, PAX 2 and this is by far the worst experience i've had with any vapourizer and dealing with the manufacturers.