Purpl3_Haz3
On a Permanent Vakation
pakalolo said:LiquidDreams said:charliedontsurf said:I'm sorry if this issue is a dead horse on this thread, and I think ebay listings are forbidden so I won't post them, but there seems to be multiple sellers at the 145 dollar level which explicitly claim to be authorized sellers and to carry the warranty. I think one is even the Vapeworld outlet.
Have we established that these Ebay sellers are actually authorized? Should I contact Rockwise as to whether it's kosher or not?
If I can get a Extreme Q at that price I'd swoop one up in a second, as I'm very curious how it compares to my other vapes.
It is covered by the warranty. The only thing that is different is that you have to send it directly to Arizer yourself if there is a problem. The authorized dealers that have a storefront fix them for customers now. So you would end up having to pay for shipping/return shipping to Arizer, which isn't all that expensive. I bought one off ebay and had to send it in for a fix after quite a while. They fixed up it up just fine! They have great customer service.
This was confirmed by the people at Arizer and is discussed at length in the new Arizer Solo thread.
I follow the Solo thread and I don't recall this, not can I find it. Could you point to the exact posts?
My impression was that Arizer will still service units purchased from unauthorized dealers, but the warranty will not be honoured. You'll have to pay.
Im with you on this one Pak, as I posted above,
me said:According to Arizer, from when i contacted them before my purchase, I was told something along then lines of; "any retailer advertising the original warranty, at below MAP (manufacturers adjusted price), is not an authorized retailer, and your unit will not retain the warrantee as such." my words, their policy
And, from what I gather in the this thread, the solo thread, and many people who have contacted arizer (myself included), that Arizer will service units, but you will have to pay for the repairs, etc.
Edit, just saw your post, liquid.
I just sent Arizer another email;
I will post the reply from the email when I get it. Hopefully we can figure out whats what lol.Hello, I am contacting you to find out about warranty information on the Extreme Q, and the Solo. If an EQ or Solo was purchased below MAP, is it still eligible for warranty? If not, will you still service said units? What would the price be?