OF
Well-Known Member
OK, so I contacted Arizer on the 3rd party issue. I asked "Will you cover under warranty Air Vaporizers used with 3rd party batteries or chargers?" As might be expected, I got what seems to be a 'form letter reply':
Hello,
Thank you for your email.
Arizer Batteries and Chargers meet rigorous quality standards and should not be substituted for third-party batteries. We cannot verify the quality or safety of other batteries / chargers, and using third-party batteries can result in personal injury, electric shock, and damage to the Air unit which is not covered under warranty. For these reasons we cannot provide you with any information or advice that might encourage the use of any third party batteries or chargers.
If you have any further questions please feel free to ask!
Best Regards,
Amy
Arizer Tech
Service@arizer.com
Which I think in answer to 'will you cover under warranty' is a qualified 'sometimes'? And they get to pick the sometimes. That is they make the call if the failure could have come from 3rd party gear. Something to consider, I think.
Like them, I can't recommend buying other than the factory gear. Doing so avoids risks that can easily (and IMO cheaply) be avoided.
As always, it's your call. But it seems 3rd party batteries/chargers could be a warranty issue.
OF
Hello,
Thank you for your email.
Arizer Batteries and Chargers meet rigorous quality standards and should not be substituted for third-party batteries. We cannot verify the quality or safety of other batteries / chargers, and using third-party batteries can result in personal injury, electric shock, and damage to the Air unit which is not covered under warranty. For these reasons we cannot provide you with any information or advice that might encourage the use of any third party batteries or chargers.
If you have any further questions please feel free to ask!
Best Regards,
Amy
Arizer Tech
Service@arizer.com
Which I think in answer to 'will you cover under warranty' is a qualified 'sometimes'? And they get to pick the sometimes. That is they make the call if the failure could have come from 3rd party gear. Something to consider, I think.
Like them, I can't recommend buying other than the factory gear. Doing so avoids risks that can easily (and IMO cheaply) be avoided.
As always, it's your call. But it seems 3rd party batteries/chargers could be a warranty issue.
OF