PAX 3 by PAX Labs

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vandyke

vandyke

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rsqemt911 said:
Exactly like mine. But I lost the magnet before I noticed it fell out.
Click to expand...

My magnet fell of while I was cleaning the device in the bathroom. Had luck, because the magnet sticks on its way to nowhere to the metal casing of the washing mashine. Unfortunately it doesn't remain in it's position. It fall out again very quickly, so I can't really use the half pack oven lid :/
 
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Mr. Me2

Mr. Me2

Well-Known Member
vandyke said:
My magnet fell of while I was cleaning the device in the bathroom. Had luck, because the magnet sticks on its way to nowhere to the metal casing of the washing mashine. Unfortunately it doesn't remain in it's position. It fall out again very quickly, so I can't really use the half pack oven lid :/
Click to expand...
You can always use a folded screen or get the pusher (from New Vape, I think).

With your warranty, I'm sure pax will send you a new lid. I expect they'll want to see yours, since this a repeating issue.
 
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rsqemt911

rsqemt911

Well-Known Member
vandyke said:
My magnet fell of while I was cleaning the device in the bathroom. Had luck, because the magnet sticks on its way to nowhere to the metal casing of the washing mashine. Unfortunately it doesn't remain in it's position. It fall out again very quickly, so I can't really use the half pack oven lid :/
Click to expand...
The New one they gave me is a little differ looking that the original. The bump is rough and matte finish on the new one compared to the shiny original. Maybe they redesigned it.
 
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vandyke

vandyke

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Because of one missing magnet, I was able to open the lid easily. Seems that there is something like glass wool inside. So maybe we should be careful at cleaning and do not soak the lid.

RIkbTGA.jpg

(http://imgur.com/a/ctr1K)
 
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JCharles

JCharles

FC 06/06/2017 | ACMPR 26/07/2017
M4k4v3l1 said:
Nice! I just ordered mine from puff it up, where'd you get yours?

How do you like it compared to the Solo II and other vapes you tried?
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I use the Pax in different situations than my Solo II.

Its a much faster session than the solo, and the portability is great. Its also way more convenient on the couch laying down after a long day.

I had grips with the cleaning initially, but I'm spoiled with the Solo II - as there is nothing to clean unless you want a clean mouth piece (i like to build up some honey in mine).

It rips through water pipes and I generally just keep the heat set at orange for both water pipe and traditional dry use.

I have not used the concentrate and very likely won't. I have some dedicated pieces for that. The app is kinda silly IMO, as the standard temp settings work great.

Your going to enjoy your purchase without doubt.

Try the flat mouth piece and the raised, I decided I refer the flat as its easier to keep clean.
 
CustomizedClouds

CustomizedClouds

Well-Known Member
How come the firmware development is so incredibly stale? All kinds of features have been noted, rehashed and brought up countless times. Were almost at the 1 year anniversary and there's NO development that's worth mentioning. The hardware platform is incredible and IMO it's being held back by lackluster software development.. Such a shame.
 
S

sNc

Active Member
Been using the concentrate chamber for the first time and quite impressed!

Works really well with Crumble concentrates creating plenty of vapour and decent flavour.
 
K

kernal6500

Well-Known Member
Is anyone else disappointed in the concentrate insert. It seems like it doesn't get hot enough and does not vaporize all the concentrate. I never feel like im getting a huge rip and it gets frustrating. Also, I have noticed it leaks.
 
S

sNc

Active Member
kernal6500 said:
Is anyone else disappointed in the concentrate insert. It seems like it doesn't get hot enough and does not vaporize all the concentrate. I never feel like im getting a huge rip and it gets frustrating. Also, I have noticed it leaks.
Click to expand...

What type of concentrate are you using? I found crumble worked better than shatter....also removing the PAX screen from the oven before inserting the concentrate chamber gives much better results in vapour and taste IME.

I understand what you are saying with regards to not using up all the material (tends to leave some collected at the sides of the chamber around the air holes) but this could be a cold spot due to proximity to the air intakes causing the issue?

With regards to leaking I find you have to be really careful with how much product you use in it (less is more) and also the device needs to be kept upright at all times..in saying that though again I had no issue with crumble but did find shatter made a bit of a mess making it onto the outside walls.

You'll never experience a huge rip from this kind of device but should experience the same quality and consistency of vapour production as you would when vaping flower. (Obviously depending on type and quality of material used)
 
R

radx

New Member
I bought a PAX 3 on July 13. 6 weeks later it stopped charging. I have reached out to PAX customer service 3 times and have not heard back from them. BEWARE OF PAX customer service. These folks are criminal. I have a $275 vaporizer that does not work and these pricks will not return my emails.
VERY DISAPPOINTED in these PAX crooks.
 
radx,
Quetzalcoatl

Quetzalcoatl

DEADY GUERRERO/DIRT COBAIN/GEORGE KUSH
radx said:
I bought a PAX 3 on July 13. 6 weeks later it stopped charging. I have reached out to PAX customer service 3 times and have not heard back from them. BEWARE OF PAX customer service. These folks are criminal. I have a $275 vaporizer that does not work and these pricks will not return my emails.
VERY DISAPPOINTED in these PAX crooks.
Click to expand...
Just a reminder to read the rules:

Don’t attack products or companies. You can post your opinion, and you can criticize, but posts written to offend are not allowed.
  • Please do not revisit an issue unless you have helpful information or constructive comments to add.
  • Use of the forum to blackmail companies will not be tolerated.
  • Posts in this regard will be evaluated based on perceived intent.
Please don't call them pricks in the future, thanks!
 
Mr. Me2

Mr. Me2

Well-Known Member
radx said:
I bought a PAX 3 on July 13. 6 weeks later it stopped charging. I have reached out to PAX customer service 3 times and have not heard back from them. BEWARE OF PAX customer service. These folks are criminal. I have a $275 vaporizer that does not work and these pricks will not return my emails.
VERY DISAPPOINTED in these PAX crooks.
Click to expand...
I actually have had great experience with pax because of their presence here. I suggest you pm @Ojan_at_PAX . I'm SURE he will help you and make things right.
 
R

radx

New Member
Quetzalcoatl said:
Just a reminder to read the rules:

Don’t attack products or companies. You can post your opinion, and you can criticize, but posts written to offend are not allowed.
  • Please do not revisit an issue unless you have helpful information or constructive comments to add.
  • Use of the forum to blackmail companies will not be tolerated.
  • Posts in this regard will be evaluated based on perceived intent.
Please don't call them pricks in the future, thanks!
Click to expand...
sorry bout that. i regretted it as soon as i pressed send and would happily edit the post if i could figure out how. it is pretty damn frustrating that all i can do is send emails to their customer service address and have no recourse if they do not reply or respond as they have no telephone number to call. but yes, i should refrain from insults.
 
Ojan_at_PAX

Ojan_at_PAX

Social Media Manager @ PAX
Company Rep
radx said:
sorry bout that. i regretted it as soon as i pressed send and would happily edit the post if i could figure out how. it is pretty damn frustrating that all i can do is send emails to their customer service address and have no recourse if they do not reply or respond as they have no telephone number to call. but yes, i should refrain from insults.
Click to expand...

Really sorry to hear this, and I'm also sorry for the frustration we've caused. We're working hard to catch up but there's absolutely a delay, so I can help speed things up. Message me the case number from your confirmation email, or the email address you had used to reach out, and I'll get the team's eyes on your message right away. Our phone line is open from 9am to 5pm Pacific M-F if you'd prefer to call in. They can be reached at 1-844-334-4729.
 
Mr. Me2

Mr. Me2

Well-Known Member
Just saw that the pax 3 has new colors and a price drop!

Hey @Ojan_at_PAX - is the new finish on the pax3 new colors (in matte) like the finish on the pax 2?
 
Mr. Me2,
R

radx

New Member
Ojan_at_PAX said:
Really sorry to hear this, and I'm also sorry for the frustration we've caused. We're working hard to catch up but there's absolutely a delay, so I can help speed things up. Message me the case number from your confirmation email, or the email address you had used to reach out, and I'll get the team's eyes on your message right away. Our phone line is open from 9am to 5pm Pacific M-F if you'd prefer to call in. They can be reached at 1-844-334-4729.
Click to expand...
That is very kind. They actually reached out to me yesterday. May I suggest having an automated email sent out once per week notifying those waiting for service that there is a further delay but they are still in line. That simple communication would have kept me patient for weeks more. Thanks again.
 
JCharles

JCharles

FC 06/06/2017 | ACMPR 26/07/2017
I've always gone with a sandwich method for concentrates and the pax. Gives huge rips with less mess.

Earlier in the thread @ohmygodimsohigh had an awesome hack for concentrates through water.
 
JCharles,
Ojan_at_PAX

Ojan_at_PAX

Social Media Manager @ PAX
Company Rep
radx said:
That is very kind. They actually reached out to me yesterday. May I suggest having an automated email sent out once per week notifying those waiting for service that there is a further delay but they are still in line. That simple communication would have kept me patient for weeks more. Thanks again.
Click to expand...

I'll absolutely share that suggestion with the team, and thanks so much for your patience! PM me if you ever need anything.

Mr. Me2 said:
Just saw that the pax 3 has new colors and a price drop!

Hey @Ojan_at_PAX - is the new finish on the pax3 new colors (in matte) like the finish on the pax 2?
Click to expand...

It's different than the brushed finish! Our Weeknd Edition PAX 2 had a matte finish, though.

More info here: https://www.paxvapor.com/news/pax_portfolio_update

Let me know what you all think. I'll be sharing anything/everything with the team :)
 
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Mr. Me2

Mr. Me2

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Ojan_at_PAX said:
I'll absolutely share that suggestion with the team, and thanks so much for your patience! PM me if you ever need anything.



It's different than the brushed finish! Our Weeknd Edition PAX 2 had a matte finish, though.

More info here: https://www.paxvapor.com/news/pax_portfolio_update

Let me know what you all think. I'll be sharing anything/everything with the team :)
Click to expand...
Okay @Ojan_at_PAX, here's some quick feedback.

Your site kept crashing on my iPhone.

I love the different "kits" you offer at different price points

I don't understand the pax2 differences to explain the differing warranties (that's where the site kept crashing). So that part was a little confusing.

And have I said what I REALLY want is a pax convection vape... pretty please??? :nod:
 
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