Orion Induction Heater

JamesTiberiousKirk

Well-Known Member
apparently it is all in the technique...
OrionDeactivationScrewdriver.gif
 
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JamesTiberiousKirk

Well-Known Member
View attachment 7558
Anyone know how this message ends?
...
Dear Valued Customer,

Our electronics manufacturer has identified an issue with the battery system integrated into the v1 Orion’s that poses a potential hazard. Because we refuse to allow products that do not meet our quality standards to remain in use, we have decided to ask all purchasers of the Dynatec Orion to deactivate or return their devices immediately. We will be offering you the option of an exchange or refund. Your safety is our number one priority and we ask for your help in removing these devices from use.

We have exhaustively tested the v2 Orion and made several improvements, including:
  • Upgraded battery circuit to improve reliability and protection
  • Upgraded enclosure to help prevent chipping and cracking
  • Upgraded button to help prevent damage
Our simple return or replace process will fix you up in no time.

How the process works:
Follow this link to find instructions and complete the return information: Orion Buyback and Replacement Program
  • Choose from two disposal options
    1. Return the device to us for recycling
    2. Deactivate your device by destroying the USB port and recycling
  • Choose how we can make it up to you:

    1. We can send you a new v2 Orion
    2. We can send you a refund for your Orion purchase total


Please note: If you did not receive an email on Wednesday, April 28th regarding your Orion replacement, you must fill out the form above to exchange your unit or get a refund. If you have reached out before, but did not return your unit to us, you must submit the above form. People that did get an Orion email on April 28th can disregard this email and page. Please let us know if you have any questions.

Thanks for your continued support,
The DynaTec Team
 

Skinku

Well-Known Member
Lovely stuff, thanks.
Do you think the warranty starts again from the replacement date?
Don’t want to kill mine, we have been through a lot.
 
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swieder711

Well-Known Member
Version 2 is now on the Dynatec website.

 

Noah0608

Well-Known Member
Has anyone heard back from Dynavap after deactivating their device? I sent an email with a picture of the deactivated Orion a couple of days ago but haven’t heard anything yet.
 

cindave

Member
Same here, have not gotten any confirmation. Sent the pic and info back the same day, then got "distracted" and shopped for more stuff. Thought maybe there was another step I missed.
 

Sikost

Well-Known Member
I thought the exchange program was priority, people who ordered on sunday already got the shipment notification, i was told a week ago my replacement was going to ship within 1-2 days, no news since then...after using an unsafe device for 7 months...after the Vong mess...now this...
 

RobbIt

Well-Known Member
Has anyone received V2? Do you like it? Have you seen any discounts ?

I have a Fluxer FlipV2, Flite and VHB Carbon. I love them all for different reasons. All have impressed me from a performance and quality perspective !!

KUDOS TO THE INNOVATIVE CRAFTSMAN AT FLUXER (Jeff) and VHB (Steve).

PS I received a 2021 Vong in mid April and a replacement last week from Dynavap. The wood is badly scarred on both so I’ve requested a third replacement.
As an aside, my 2020 Omni has a finish which puts to shame all three of the new 2021 models. Dynavap is a great company so I’m sure they will make it right, but the QC on the 2021s is not up to their usual QC standards compared to 2020.

 
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Thick Vape

Solar Dabs
PS I received a 2021 Vong in mid April and a replacement last week from Dynavap. The wood is badly scarred on both so I’ve requested a third replacement.
As an aside, my 2020 Omni has a finish which puts to shame all three of the new 2021 models. Dynavap is a great company so I’m sure they will make it right, but the QC on the 2021s is not up to their usual QC standards compared to 2020.

Would it help to treat the wood with some DynaWax or similar?

It is a bit unlucky maybe that it is probably not possible to change the wood of the newVonG. It is the first model where you cannot replace everything at home.
From what I heard on Troy's channel, there will be newVonGs with different wood and such. Maybe in autumn, who know?

Edit: This should more go into the Dynavap thread than the Orion...
And 3 VonGs for 1 is a bit much...
 
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RobbIt

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Would it help to treat the wood with some DynaWax or similar?

It is a bit unlucky maybe that it is probably not possible to change the wood of the newVonG. It is the first model where you cannot replace everything at home.
From what I heard on Troy's channel, there will be newVonGs with different wood and such. Maybe in autumn, who know?

Edit: This should more go into the Dynavap thread than the Orion...
And 3 VonGs for 1 is a bit much...
No, the scarring won’t be helped much by Dynavap. Whatever it is, they shouldn’t have been shipped that way. I’m sure they’ll make it right.
 
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Majordude2626

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I bought my Orion from PIU, and they are in stasis trying to figure things out. I reached out to DynaVap on the return and replace, but have not heard anything. Mine still works, but has cracking. I’m kinda of lazy and might just deal with it. Kinda burnt out on getting updates, and the trickle of info. The thought of finding a box, packing it up, dealing with shipping hassle, I’m done. I’m just gonna buy the v2 or a different IH, when I think I need it. Now if they sent the box, and just had me pack it up and drop off at post office I’d deal with it. Quite frankly the thought having to ship it off and wait for them to get my return, process the replacement and ship it off to me, sounds like about 3 to 4 weeks of highly annoyance. I’ll be interested into what type of return time people are getting with the process. 2 weeks, and I’m pretty cool, anything more and I’m getting saltier by the day. I really like the Orion and might just rock it to the wheels fall off.
 
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ProfessionalHandJob

A handjob is still a job, okay?
I bought my Orion from PIU, and they are in stasis trying to figure things out. I reached out to DynaVap on the return and replace, but have not heard anything. Mine still works, but has cracking. I’m kinda of lazy and might just deal with it. Kinda burnt out on getting updates, and the trickle of info. The thought of finding a box, packing it up, dealing with shipping hassle, I’m done. I’m just gonna buy the v2 or a different IH, when I think I need it. Now if they sent the box, and just had me pack it up and drop off at post office I’d deal with it. Quite frankly the thought having to ship it off and wait for them to get my return, process the replacement and ship it off to me, sounds like about 3 to 4 weeks of highly annoyance. I’ll be interested into what type of return time people are getting with the process. 2 weeks, and I’m pretty cool, anything more and I’m getting saltier by the day. I really like the Orion and might just rock it to the wheels fall off.
they have an option where you don't have to return the original. you do have to "deactivate" it by damaging the USB port and providing a picture. Apparently the gen1 is a fire hazard from their email, or that's how i took it. I'd highly suggest having it replaced.
 

Majordude2626

Well-Known Member
they have an option where you don't have to return the original. you do have to "deactivate" it by damaging the USB port and providing a picture. Apparently the gen1 is a fire hazard from their email, or that's how i took it. I'd highly suggest having it replaced.
Well if it is that much of a hazard , I’d think they would make responding to the form they ask you to fill out in regards to this matter a priority. I’ve contacted both PIU a d DynaVap, and have not heard a peep. If they are not pressed them neither am I. Also I never received that email.
 
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ProfessionalHandJob

A handjob is still a job, okay?
Well if it is that much of a hazard , I’d think they would make responding to the form they ask you to fill out in regards to this matter a priority. I’ve contacted both PIU a d DynaVap, and have not heard a peep. If they are not pressed them neither am I. Also I never received that email.
I never received the email either, I also ordered from PIU. Definitely getting mine swapped, I’ve seen enough stuff with LiIons catch fire for one lifetime.
 

Majordude2626

Well-Known Member
I never received the email either, I also ordered from PIU. Definitely getting mine swapped, I’ve seen enough stuff with LiIons catch fire for one lifetime.
Let me know when you hear something. I’ve got crickets on their end. I’d be happy to destroy if I new one in hand, hell I’d even give them cc info to charge me if they don’t receive return or proof of destruction in a timely manner.
 
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