Discontinued Inhalater INH05/5S/6

[mitchgo61]

It really is a shame that this little communication/service dust-up is causing folks to give up on this device, or to be turned off of it a priori. It is, at least for the ten days I've owned it, an awesome little vape...stealthy, dead easy to use, great hits, doesn't get too hot, heats up fast, long battery life. The melting plastic thing is egregious, but I personally haven't seen anything like that on my machine (and now that I know about it, I'm staying at 8 or below). I've removed the capsules from a very hot machine a dozen times with no ill effects, although again, not doing that anymore, just to be safe.

Communication and service are as important as a great device (and especially in V1 where for sure you will have problems, and we understand it and are willing to roll with the issues if you take care of us). The first response when presented with multiple cases of, say, melting plastic, shouldn't be to blame the users for not applying "common sense"...it should go more like "wow...we were unaware of this issue. Thank you for bringing it to our attention. Rest assured our engineering team is looking into it right now, and we will have a solution ASAP and make it right for any affected customer. In the meantime, do not remove the capsules while hot or use the device above 8." Suck it up, take the blame, and make us feel better.

Not to drift OT but I've been through no fewer than SIX FF's since my first last December. I never bat an eye when I have an issue, because FF always takes care of me. Always. They make me feel valued, special, and appreciated. I will be a customer of theirs forever, even if and when I have more problems in the future. That's how that works.

In the interim though, I would encourage anyone interested in this device not to give up on it just yet. It is a very cool vape and with a little diligence from the company will get better quickly (he said with crossed fingers).

I don't agree that the inh005 is more convection. When you take the unit to 9 and then remove the camber, the outside is black and the inside may still be a light green. Also, shining a light in the chamber can show the heating elements spiraling up the side of the chamber beneath a layer of polymide. Heating elements on the walls is a clear sign of conduction heating.

Interesting. I've noticed the opposite, mostly...stuff doesn't seem to cook when left in the sleeve, and a lot of convective heat is occurring once the device warms up, only when I draw. There's obviously some conduction, but that weird sleeve material doesn't seem particularly conductive. Just my possibly inaccurate observation.

 

[The Professor]

I received my Inhalator about a week ago. It arrived in Toronto less than 24 hours after it was shipped from Montreal. A 5 pack of capsules was missing, but Fredrick shipped those out as soon as I notified him.

I have not had any issues with melting. I don’t go higher than 8, and I let the unit cool between changing capsules.

I already owned some 18650 batteries, and a charger. I highly recommend that you buy a wall charger, and when the unit is sluggish, just swap out the battery. The wall charger fully charges an 18650 battery in a couple of hours. Swapping out the battery is easy. You just pop a cover off the base of the unit. But, you then need to gently remove a second cap that is attached by some kind of electrical strip. It feels a bit delicate, though so far, I haven’t had an issue.

I find the Inhalater to be very efficient in terms of delivery. I had a MLFB but never felt like it was delivering. I don’t use the auto feature anymore. I just turn straight to 8. I find that you can get a good cloud on 8 if you draw hard, rather than a long slow pull.

After a few days, I started packing the herb cotton bundles. I wanted to make sure the unit stays clean, and pure cotton seems to be doing the trick.

The Inhalater is great outside. It’s very discreet – a buddy and I have been out walking and vaping, and the odor is low. The blue light is bright – you absolutely can’t do this in a dark movie theatre. But outside during the day the blue light isn’t ever noticeable, and when I’ve had it out in the evenings, it’s been easy to cover the light with a finger.

All told, I’ve not had any issues and I’ve been putting it to pretty regular use for a week or so.

 

[Country-Mac]

It really is a shame that this little communication/service dust-up is causing folks to give up on this device, or to be turned off of it a priori. It is, at least for the ten days I've owned it, an awesome little vape...stealthy, dead easy to use, great hits, doesn't get too hot, heats up fast, long battery life. The melting plastic thing is egregious, but I personally haven't seen anything like that on my machine (and now that I know about it, I'm staying at 8 or below). I've removed the capsules from a very hot machine a dozen times with no ill effects, although again, not doing that anymore, just to be safe.

Communication and service are as important as a great device (and especially in V1 where for sure you will have problems, and we understand it and are willing to roll with the issues if you take care of us). The first response when presented with multiple cases of, say, melting plastic, shouldn't be to blame the users for not applying "common sense"...it should go more like "wow...we were unaware of this issue. Thank you for bringing it to our attention. Rest assured our engineering team is looking into it right now, and we will have a solution ASAP and make it right for any affected customer. In the meantime, do not remove the capsules while hot or use the device above 8." Suck it up, take the blame, and make us feel better.

Not to drift OT but I've been through no fewer than SIX FF's since my first last December. I never bat an eye when I have an issue, because FF always takes care of me. Always. They make me feel valued, special, and appreciated. I will be a customer of theirs forever, even if and when I have more problems in the future. That's how that works.

In the interim though, I would encourage anyone interested in this device not to give up on it just yet. It is a very cool vape and with a little diligence from the company will get better quickly (he said with crossed fingers).



Interesting. I've noticed the opposite, mostly...stuff doesn't seem to cook when left in the sleeve, and a lot of convective heat is occurring once the device warms up, only when I draw. There's obviously some conduction, but that weird sleeve material doesn't seem particularly conductive. Just my possibly inaccurate observation.

I'll take some pics of the browning from the outside-in tomorrow. I'm done for the day.

I totally agree it seems to be a problem with the outlook; not the product (but inh's last few posts seem to show that they get that we are really upset about that). I think we all understand V1 products have issues, but, like you said, we expect them to be addressed, not made our fault.

I was lucky enough to have spare batteries and a charger for them so I dodged the charging issues, but I would be upset if I had to add that on top of the melting plastic.

My melting plastic issue didn't start until 2.5 weeks of 3 times a day use. I'll be interested in seeing if it develops in other users after a few weeks of use as well.

I recommend no one unsub from the thread just yet. I trust INH is going to get this back on course with a real HARDWARE fix, not just a warning, and they might have one of the best vapes ever on their hands.

 

[mitchgo61]

I'll take some pics of the browning from the outside-in tomorrow. I'm done for the day.

I totally agree it seems to be a problem with the outlook; not the product (but inh's last few posts seem to show that they get that we are really upset about that). I think we all understand V1 products have issues, but, like you said, we expect them to be addressed, not made our fault.

I was lucky enough to have spare batteries and a charger for them so I dodged the charging issues, but I would be upset if I had to add that on top of the melting plastic.

My melting plastic issue didn't start until 2.5 weeks of 3 times a day use. I'll be interested in seeing if it develops in other users after a few weeks of use as well.

Yeah now that I think about it, if 9 can melt plastic, it can conduct heat into the capsule.

I'll probably never use this thing for more than nine minutes a day, let alone three sessions, and even when I do use it I turn it off and set it down if I break for more than a minute...so I am probably unlikely to replicate any of this behavior.

 

[Country-Mac]

Yeah now that I think about it, if 9 can melt plastic, it can conduct heat into the capsule.

I'll probably never use this thing for more than nine minutes a day, let alone three sessions, and even when I do use it I turn it off and set it down if I break for more than a minute...so I am probably unlikely to replicate any of this behavior.

Hey, you get a few weeks off from work, and you got to go hard in the paint.
Especially if you are trying to have a well informed product review like I was.

That said, I don't think three 9min seshes a day is that unusual behavior, especially for medical users who tend to favor vaporization. I wonder if it will just take more time for the 1-use-a-day units to fail.

 

[baltik]

Here comes the Kickstarter campaign for the new and improved Inhalater 06 with a new plastic body and non vaporware glass capsules

 

[Custom Flower Hardware]

Here comes the Kickstarter campaign for the new and improved Inhalater 06 with a new plastic body and non vaporware glass capsules

After the grasshopper campaign I don't think another vape company will ever raise 350 g's plus!!
So do you members with both xp and 05 units favor the xp better in terms of build quality?

 

[2clicker]

So do you members with both xp and 05 units favor the xp better in terms of build quality?

yes absolutely but the 05 is considerably lighter. which should be noted. whether its better or not is another story. i do miss my XP... and my 05

 

[Custom Flower Hardware]

I want to believe INHALATER! MAKE ME PLEASE! I'm keeping an open mind till my unit comes back cause the 3 sessions I had ...

 

[JCat]

Last time I'll say it ... generally speaking don't like to re-iterate portions of posts (sorry mods ), but this is such a significant issue (the relatively good potential for melting plastic) that it will prevent me from buying or endorsing a vape I otherwise would have likely done both for. Please Inhalater release a model with the 04/XP body material to avoid the melting issue!

 

[Inhalater]

We are working onto evolution to avoid this.

Respect prescribed cooldown time to eliminate any risks.

 

[mitchgo61]

yes absolutely but the 05 is considerably lighter. which should be noted. whether its better or not is another story. i do miss my XP... and my 05

Last time I'll say it ... generally speaking don't like to re-iterate portions of posts (sorry mods ), but this is such a significant issue (the relatively good potential for melting plastic) that it will prevent me from buying or endorsing a vape I otherwise would have likely done both for. Please Inhalater release a model with the 04/XP body material to avoid the melting issue!

I've never used or even held an XP. However, I really don't find the 05 body "cheap" in any way. It's light, and yes some folks are having melting bits at high temps. But it feels and looks solid to me, well-made, and not at all cheap. If you wanna see cheap plastic vape crap, I could name a few devices......but the 05 definitely feels and vapes like a quality device.

 

[Berkey]

We are working onto evolution to avoid this.

Respect prescribed cooldown time to eliminate any risks.

Greg, I have PM'd you twice and sent Fred 2 emails and have been ignored! I use my INH05 as suggested but may have removed a cap within 2 minutes after use a couple times at most!!! There is melted plastic that has dripped into the chamber and has now dried and hardened and if and when the unit is turned on again, it melts or will will melt again hence any cap I use gets a black melted plastic residue on it including the glass caps!!! You have my personal email address and phone number so stop ignoring me and fix the situation!!!!

 

[PPN]

My 2nd charging time was really long, at least 10 hours maybe more....

Hi , do you plan to replace units when you'll improve the body? I don't get the melting issue (but i only done 3 sessions with it) but all this feedbacks makes me worry....we are vaping for health!

 

[Country-Mac]

Berkey; I'm in a similar situation. I don't feel comfortable using mine. I haven't tried to get a replacement because I know even if I manage to get one, it will likely have the same issues.

PPN: They didn't say they planned to change the unit body have they?

 

[Inhalater]

We use the units every day. No problems what so ever

but yes. we will get this bullet proofed asap

 

[Hoops]

I, like @JCat, have been watching the 05 closely. I trust his opinions and echo his concerns in relation to the 05.

We use the units every day. No problems what so ever

I'm sorry, but this post is irrelevant. Obviously people are having problems with melting plastic...regardless if Pharmacor hasn't experienced it. You should be trying to replicate the failure in your shop.

Respect prescribed cooldown time to eliminate any risks.

This is a band aid, not a solution that resolves the problem in my opinion. I look forward to hearing a permanent solution is being worked on....for the health and safety of your customers and the FC community. If melting plastic of ANY kind isn't a MAJOR concern to Pharmacor...then it questions whether Polymide is as safe as it needs to be for inhalation.

I do not question Pharmacor's integrity, but his problem needs to be taken seriously. I will continue to watch the thread and hope for Inhalator's healthy success.

 

[2clicker]

I've never used or even held an XP. However, I really don't find the 05 body "cheap" in any way. It's light, and yes some folks are having melting bits at high temps. But it feels and looks solid to me, well-made, and not at all cheap. If you wanna see cheap plastic vape crap, I could name a few devices......but the 05 definitely feels and vapes like a quality device.

im only comparing it to my XP. im not saying its not durable. just thats its not as durable as the XP was. i really liked delrin as the body material. that unit felt polished. this unit seems to have taken a slight step back in that regard.

it vapes like a champ tho.

 

[PPN]

PPN: They didn't say they planned to change the unit body have they?

Sorry not the body, I'm speaking about the melting plastic near of the oven, I might prefer the Xp style..

 

[Old School]

Berkey; I'm in a similar situation. I don't feel comfortable using mine. I haven't tried to get a replacement because I know even if I manage to get one, it will likely have the same issues.

PPN: They didn't say they planned to change the unit body have they?

The issue is not with the body...but rather the sleeve insert that makes up the additional air warming chambers and also houses the Polymide heating element that the capsule slides into is plastic and the ridge or lip is being reported as melting by some consumers.....
I'm confident Greg will get to the bottom of this issue and make it more "bullet prof" as posted....

 

[Inhalater]

Cool down time has always been mandatory and always will be.

We will additionnaly build in some buffers to limit to all possible extent any additional risks that would be created by users inadvertantly using the unit erroneously.

The point is: if you use the unit properly: wich is nothing more than not playing with a burning hot component, the risk does not exist.

 

[Sonics420]

For the very bright light issue, if you have plastidip around you can spray a layer onto the light..essentially smoking it. Which I am planning on doing..

I really wish I had both XP and an 05 to do comparison.. The XP has been serving me well.. I use it at highest temps every time, every day..remove my capsule a second after turning it off and haven't had a single melting issue. I don't even see why they felt the need to make the 05 hotter than the XP? It was perfect how it was.

Just seems to me that the XP seems to be more rugged and durable.. I never had to be delicate with it once or wait around for cool off (your herbs dump out better in a hot capsule).

Guess I'm back to the waiting game, good luck Inhalater.. you guys will get it eventually just like you did with the XP.

 

[Berkey]

We use the units every day. No problems what so ever

wow, was that really your professional response to an upset and concerned as well extremely patient customer???!!!

Cool down time has always been mandatory and always will be.

We will additionnaly build in some buffers to limit to all possible extent any additional risks that would be created by users inadvertantly using the unit erroneously.

The point is: if you use the unit properly: wich is nothing more than not playing with a burning hot component, the risk does not exist.

You are 100% wrong and have designed a flawed product! Ignoring me for 3 days doesn't work for me either. I did love the heat up time, the swappable batteries and stealth size but melted plastic just killed the device for me. This unit clouds better and has a better size and weight than an Acent, Pax, Solo or PnP which is really unfortunate that it was designed so cheaply. Your lack of CS sealed the deal. If you'd like to keep me as a customer, i'd appreciate a phonecall today. Otherwise, lookout for my credit card charge back!

 

[HerbalHealing]

I was very surprised to read about the 2nd melting incident....shocked actually since I have 3 more 05's coming to me.

So I decided to test by using it on max for 2 sessions in a row to see if that plastic ridge approached the melting point. I know softening is a precursor to melting, so immediately after this I took my key and pushed it pretty hard into a bit of the inside plastic (same area as the pics posted of melting areas) to see if it would dent in any way. Relieved to find it was still hard as ever with no signs of melting or even softening.

I'm hoping this issue is not affecting all units, so time will tell. I'd like to put forth the possibility that there could be some plastic composition inconsistency during the manufacturing process perhaps? It is a new process after all. ....and IF it's indeed being made in China, we know sometimes materials can be switched with inferior/cheaper ones if the company doesn't stay right on top of them to ensure tight tolerances & QA.

I know the 05 is much lighter than the xp, and sometimes lighter is 'perceived' to be cheaper, but not necessarily, or perhaps it's subjective since heavier sometimes equates to being more solid. I don't know the chemical makeup of the 05 plastic, but it seems very similar to the same hard & light plastic my iolite wispr is made of, and that gets quite hot without any signs of melting/deformation. Neither of these vapes ever showed evidence of melting either visually, taste-wise, or by smell. I wonder if that knock-off model has a melting issue?

I think Inhalater needs to really dig into this further before conclusions are drawn (by them and us). I mean I really feel for those who waited months to receive a problematic unit, but there are more of us that aren't experiencing this. Thanks to all for the feedback, past & future, as this will help Inhalater narrow down the issue hopefully.

Beyond that, the charging issue is inconvenient, especially for heavy users, but easily worked around by using the external charger + a spare battery. After a few battery switches, it gets easier and charging in the external can be as quick as 3hrs (1amp) or 6hrs (0.5amps). Now that I have 2 extra batteries (2 fully charged per night) I never need to top-up charge during the day or carry my external battery pack as even I can't do 36 sessions in a day (yet).

Not blindly defending anyone or anything, just keeping it positive as that's my default setting. It's disappointing, but I'm very hopeful that once things get straightened out we will be enjoying our units without any health concerns, not that I have any with my specific unit. Those with issues maintain that this thing (when it works) produces some of the nicest vapor, which is a real testament to how well it can work.

I humbly plead with everyone to not just pile-on but provide our facts & findings (negative OR positive) as objectively as possible so that we and the company can expedite resolutions.

For the very bright light issue, if you have plastidip around you can spray a layer onto the light..

What light? I thought it was a laser pointer

 

[Country-Mac]

The issue is not with the body...but rather the sleeve insert that makes up the additional air warming chambers and also houses the Polymide heating element that the capsule slides into is plastic and the ridge or lip is being reported as melting by some consumers.....
I'm confident Greg will get to the bottom of this issue and make it more "bullet prof" as posted....

I know. I have had the issue first hand with my unit. I just was considering the black ring that is melting is a part of the external body.

Cool down time has always been mandatory and always will be.

We will additionnaly build in some buffers to limit to all possible extent any additional risks that would be created by users inadvertantly using the unit erroneously.

The point is: if you use the unit properly: wich is nothing more than not playing with a burning hot component, the risk does not exist.

We aren't "playing" with the components, we are switching the capasule for continued use. Even then, if any melting happens even once the chamber is coated with plastic.