Discontinued Hopper io
- Thread starter VegNVape
- Start date
Vaporific
All who wander are not lost...
Sigh. Has anyone actually received (or even seen) a battery labeled GHB3? I don’t recall this either now but I’m inclined to say no (I follow here regularly out of stupid curiosity). Again, call me skeptical perhaps because my legacy Hopper’s performance the last week or so is like pre-RMA. Maybe it needs another thorough cleaning or perhaps what batts I have no longer work well.I thought the same thing and said so before, but someone pulled forth a quote from post-fire saying that the batteries being manufactured are GHB3 ... let me dig it up ... (I remember the same as you but have already been corrected ......)
Edit: Hopper io by Hopper Labs
Edit Edit: So I have no idea what to believe ... I'd say I'm leaning at about a 30-40% chance the new cells are GHB3's ... HL has indicated both that they are GHB3's and GHB2's depending what message/post/conversation you are talking about .... and the labels say they are GHB2's ... and the web site says they are GHB3's ... who knows ... again ... pretty standard practice for HL ... misdirection and confusing information followed by ghosting its existing customer base for extended periods of time while soaking a new customer base (and some of their existing) for additional yet to be available products ... some that have already been sold but not delivered to existing customers ...
Where the heck are the replacement batts, and where the heck is HL??
vapviking
Old & In the Way
Sorry if any of my battery posts have been unclear, but to clarify, I am not sure anything has been "confirmed" about the b2/b3 question except that the information we have poses a conflict; we don't know. I did say that I consider that statement on the website to likely be valid (that b3's are being shipped even though "some" are mis-labeled as b2's) until shown to be otherwise. I think it's their most recent word on the subject.It was confirmed not long ago herein or just before the old FC thread closed down that “GHB3” is a long-term idea. The latest batch of 1000 batteries HL got and hopefully another much larger shipment will be GHB2, just different wrap. I hope shelf life of these is better than the pre fire ones which are garbage. I’m 0 for 2 with the ones taken out of mothballs (kitty litter, and the cells were wrapped in cellophane in the litter). I like the idea of the IO making better use of battery life but it’s only possible at the expense of the battery, which needs to be better and more consistent IMO :twocents:
EDIT: the above was paraphrased from @vapviking’s postnot long ago and predicated on additional capital. Whether HL received it and applied it to what many assume to be GHB3 with the latest shipment of batteries is the real question. My opinion is the latest shipment of batteries is just the newest GHB2s (and HL should remove reference of it from their site).
To quote songwriter Chris Smither, "Nothing is as clear as this confusion." :thinker:
Yup.I thought the same thing and said so before, but someone pulled forth a quote from post-fire saying that the batteries being manufactured are GHB3 ... let me dig it up ... (I remember the same as you but have already been corrected ...
Edit: Hopper io by Hopper Labs
Edit Edit: So I have no idea what to believe ... I'd say I'm leaning at about a 30-40% chance the new cells are GHB3's ... HL has indicated both that they are GHB3's and GHB2's depending what message/post/conversation you are talking about .... and the labels say they are GHB2's ... and the web site says they are GHB3's ... who knows ... again ... pretty standard practice for HL ... misdirection and confusing information followed by ghosting its existing customer base for extended periods of time while soaking a new customer base (and some of their existing) for additional yet to be available products ... some that have already been sold but not delivered to existing customers ...
GoGlass
Well-Known Member
Thats interesting because HL claims thats ´gold-plated mechanical contacts and faster extraction yield a 40% jump in battery life’.
So even if the battery that is shipping with the IO is a GHB2, you should have more draws compared to the OG Hopper.....
At this time there are a lot of reason to think that the specs on the IO site are not exact.... Because if the batteries were GHB3 as they claim you should have more battery life, and / or if there was really 40% jump in battery life, thanks to the IO upgrade, you should have noticed this .....
I have never had an OG Hopper and i think the IO is just the same without the hot backend and without the led flickering problem.... and better airflow...(which is already a great update!) I dont doubt the IO is a beast, i have ordered one in December, but Hopper Labs are not very explicit about the IO...
I don't know why I come read in this thread ... HL just makes me angry ... ... I guess its because like so many have said, the device is great when it works so despite the fact that HL is the worst company I've ever dealt with for customer service, and their lifetime warranty is a joke, and and and ... I still hope they get their shit together and eventually start producing reliable devices and sometimes coming through on their word.
I just can't get by the fact that some people have paid for and been waiting for batteries for OVER A YEAR and then others go ahead and buy an IO, and get new batteries MONTHS later BEFORE those that had been waiting for the same product (batteries) for over a year; this is at the very least unethical, and possibly fraudulent ...
... I guess its because like so many have said, the device is great when it works so despite the fact that HL is the worst company I've ever dealt with for customer service, and their lifetime warranty is a joke, and and and ... I still hope they get their shit together and eventually start producing reliable devices and sometimes coming through on their word.I just can't get by the fact that some people have paid for and been waiting for batteries for OVER A YEAR and then others go ahead and buy an IO, and get new batteries MONTHS later BEFORE those that had been waiting for the same product (batteries) for over a year; this is at the very least unethical, and possibly fraudulent ...
Vaporific
All who wander are not lost...
No worries! Indeed there’s lots of confusion not much to the fault of our own. If HL would again make its presence known and answer this crap once and for all, we’d get someplace. Regarding sending new batts to IO purchasers before older accessory orders, it’s about money (what else for HL?). I don’t think it’s right either as I’ve been waiting over a year too for new batts, but wait is all I can do. HL has buried their head in the sand lately, defensive posture for sure. Not good timing, IMO. Let’s see what happens in a week or two...
vapviking
Old & In the Way
Rinse, repeat ad infinitum.Let’s see what happens in a week or two...
This is the waiting thread. I've learned I'm really good at that.
I have to point out that the new battery in my IO lasted 16 draws until it reached low power mode (slow flashing LED). It has not shown the low battery indicator (rapidly flashing LED) yet. Direct comparison to performance in OG Hoppers may not be possible because the OG Hopper doesn't have a low power mode, only a low battery indicator.
According to HL: "Low power mode allows more vaping at reduced power. It is not a huge feature but it does squeeze a bit more juice out of the battery."
So the IO may in fact be more efficient with battery power, but I don't know how the low power mode can be used to evaluate battery life in the IO. So far I have taken two draws in low power mode and I do not know how many more draws it will take before I get the low battery indicator.
kid_amnesiac
Member
If the low power mode is designed like it is for phone batteries, i.e. triggers with about 20% of charge remaining, I believe that's the point at which we should be charging the battery in most cases. To my knowledge, utilizing the bottom 20% of batteries only occasionally is best for their health and longevity.
Vapor_Eyes
taste buds
Hopper Labs has definitely been confusing and contradictory when discussing the batteries so it is hard to tell what is true. I don’t think we should get too hung up on GHB2 vs GHB3 in the first place. All GHBs have the same 750 mAh capacity. More consistency and longevity would be welcome but I would be shocked to see a dramatic improvement in battery life or performance.
@fogbank makes a good point about the low power mode. When I first received my io and also when I did my initial battery testing I stopped and changed batteries at low power mode. I’ve since discovered that you can still get a decent amount of use after low power mode kicks in before the low battery indicator.
I’m fairly certain that the battery page did not mention the mislabeling until recently. It did mention that they were actually GHB3s. That makes me think HL is reading our comments, it is frustrating they aren’t participating in the discussion lately.
@fogbank makes a good point about the low power mode. When I first received my io and also when I did my initial battery testing I stopped and changed batteries at low power mode. I’ve since discovered that you can still get a decent amount of use after low power mode kicks in before the low battery indicator.
I’m fairly certain that the battery page did not mention the mislabeling until recently. It did mention that they were actually GHB3s. That makes me think HL is reading our comments, it is frustrating they aren’t participating in the discussion lately.
Vaporific
All who wander are not lost...
I wonder if HL even knows the old thread was closed, lol. Their renewed silence is deafening. Maybe just maybe they’ll figure things out.
I do recall HL saying the IO is more efficient with battery life and several above have noticed it. That’s a nice plus. Let’s see if the latest batteries are consistent. I’ve ordered 2 main batches of batts - I don’t recall if my original group was all GHB1s or a mix of 1’s and 2’s and the second group was definitely all 2’s - and I had duds in each group. Kinda hard to accurately gauge performance with inconsistent cells.
My third group is pre fire and which HL recommended to discard. I did not and have been using 2 (of 5) in rotation with two older batts. The first 2 newer batts do okay in my legacy (pre-order) Hopper. I recently took another 2 out of mothballs out of curiosity and partly due to the two older battteries being on the verge of useless, and they don’t fare as well, yielding weak hits and lasting maybe a load. Shelf life and dormancy I suspect are implicated here. When I put them I’m my Nitecores they don’t take long to charge and I think they’re useless at this point. I’m going to check the remaining one soon to see it’s fate. Perhaps if I had used them regularly when I got them, though we were told not to however I’m vigilant with their charging, usage and storage, they might be working better but we’ll never know now.
Instead we WAIT for... batteries!
Nomad #111
Well-Known Member
Better the PO rather than Hopper LabsPost office is taking forever to deliver my IO
my Hopper stays since 4 June and nothing changes on the shipping statusPost office is taking forever to deliver my IO
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420edc
New Member
USPS is slower than usual these days. Had a package stuck leaving the US for a month until it caught a flight. Not sure if it is US Customs, USPS, the airlines or AOTA. Plug the tracking number into DHL as it may show progress there moreso than USPS once it gets to German customs.nothing changes on the shipping status
from USA to UK it takes 4 days to change. now it leave the UK on 04.06 and nothing happens that it goes in the
Destination Country
thx for the tip. DHL says nothing
420edc
New Member
Every country is different with how it handles customs control, but once the hand-off from USPS to DHL happens, you should see some status there. Not sure if it will be before or after they assess VAT/duty but it should be somewhere there about when it shows up in DHL. Hope you get it soon and there is minimal hangup (and minimal VAT).
Does anyone have the Grasshopper OG in SS and the Hopper IO in SS?
I only ask because I would like to know whether the old frontend can be screwed onto the Hopper IO without any problems? I think so, but I'd rather ask. I only ask because I would like to have a replacement (for cleaning) and I found a shop that offers the old frontend for 10 euros. because none of the new IO was available additional at now
I only ask because I would like to know whether the old frontend can be screwed onto the Hopper IO without any problems? I think so, but I'd rather ask. I only ask because I would like to have a replacement (for cleaning) and I found a shop that offers the old frontend for 10 euros. because none of the new IO was available additional at now
Vapor_Eyes
taste buds
Yes, the frontends are interchangeable between the Grasshopper and Hopper io. The new frontend on the io is supposed to have slightly better cooling than the old frontend and my experience so far correlates with that.
vapeverythingnyc
Well-Known Member
Got a response from support, it only took a week and a day... They will replace my body and front end (I chose to keep the backend due to serial < 100).
do you also got the ID Code to register to your backend ?
BackInTown
New Member
When I work 11-7 I usually wake up charge it full and can take a few chambers pretty full on all the power settings! I usually charge inbetween seshes and with this tech I havnt had the battery die yet and have essentially been able to get a handful(5-7) of seshes to keep me good throughout the day while I work. Just wanted to let everyone know I’ve so far been really satisfied with my hopper and I hope hopper labs can get their shit together so everyone can experience this.
Some encouraging newsI emailed hopper support today asking for conversion to plain ti if it would speed up the long standing RMA - they have emailed me back the same day to say they are (understandably) backed up due to Covid. They said they would convert to plain Ti and despatch ASAP. They said they would ship it today but I don’t know if they have yet.
good to know they are still trying to get up and running!
Hoping my new hopper is as good as I remember the OG was!
fingers crossed
good to know they are still trying to get up and running!
Hoping my new hopper is as good as I remember the OG was!
fingers crossed
vapviking
Old & In the Way
Nice to know someone is answering some emails there.Some encouraging newsI emailed hopper support today asking for conversion to plain ti if it would speed up the long standing RMA - they have emailed me back the same day to say they are (understandably) backed up due to Covid. They said they would convert to plain Ti and despatch ASAP. They said they would ship it today but I don’t know if they have yet.
good to know they are still trying to get up and running!
Hoping my new hopper is as good as I remember the OG was!
fingers crossed
I made inquiry about purchasing an io a couple of weeks ago and have heard nothing.
Mine had a twist though, I want to know if I can trade 2 og hoppers towards 1 io hopper.