Discontinued Hopper io
- Thread starter VegNVape
- Start date
Terpenetime
Well-Known Member
On the 13th May Max Vapor stated...
“Once we have the new threaded adapter, the kit will work with the IO, you just need to use a higher power ac adapter. If users want to use their unit with the IO we will recommend a few power supplies that you can purchase online for around $20 as a user posted above, but as for now we will not be directly offering them.”
Stonedbadger
Well-Known Member
Let the battery saga continue welcome Hopper Labs!
BackInTown
New Member
Emailed support again today to hear this
On Wed, May 27, 2020 at 2:01 PM Hopper Support <support@thehopper.io> wrote:
On Wed, May 27, 2020 at 2:01 PM Hopper Support <support@thehopper.io> wrote:
Hope they ain’t capping cause same shit I heard end of last week :/
ChooChooCharlie
Well-Known Member
On May 21, 2020 Hopper Labs wrote to me that my Hopper io will be likely shipped out the next 7 days.
i am very interesting if our SS and the regular titanium hoppers will sent out this week or not later than beginnig of next week
will hope the best for all pre orders
i am very interesting if our SS and the regular titanium hoppers will sent out this week or not later than beginnig of next week
will hope the best for all pre orders
Michel
Well-Known Member
I got the same message. Only SS and plain TI are shipping within 7 days. Colored Ti at least 30 days. The possibility to switch from colored to plain Ti was proposed also. Perhaps someone might go for the plain Ti to shorten his and my wait time since I’m waiting for 2 colored Ti’s...
HL stayed that these new batteries are still GHB2’s, there’s no change to specs; so the labels are correct.
what? i dont understand at all. Do you say these new batteries are not GHB3 and these are the old one GHB2 and there were no
no change or improvement?
No, they are not the old ones. They are newly manufactured GHB2's. They fixed the manufacturing defect(s), but it is still the same model of battery with the same specs. They are not GHB3's, as there is no such thing yet (according to HL); GHB3's would indicate some sort of change to spec--ie. mAh for example.
Even if I understand it correctly (i'm from Europe) something has happend again so that we don't get the promised GHB3 with better performance.
If yes, my patience is slowly sinking
mushlove2u
Member
I emailed support and heard back yesterday as well. I was given the option of 100$ refund for my warranty until from June 18... I was told warranty wait times are at least 120 days it at this point. So I guess I can make a decision here if I ever want any closure on my 2017 purple Ti. (Bless it’s little heart, it was a beautiful beast for the year it worked!)
I ordered a blue ti io in December during preorder. I have been determined to wait for what I ordered but the plain Ti is sounding slightly more appealing at this point. Was told at least 30 days for color ti units.
Decisions. Decisions. 100$ Off the hopper io that I already paid in full for in exchange for my grasshopper that they’ve had for 2 years and then to wait for what I ordered or settle for what they’ve got??? I usually have no trouble making decisions but hopper labs has totally demolished my rational thought based decision making and got me caught in my head and not my heart. Gahhhhhh! This is poooooey.
On the upside, my kit (dam sexxxxxzy violet cord with translucent blue resin ) from
max vapor is on its way... I hope I have a device to use with it!!
I ordered a blue ti io in December during preorder. I have been determined to wait for what I ordered but the plain Ti is sounding slightly more appealing at this point. Was told at least 30 days for color ti units.
Decisions. Decisions. 100$ Off the hopper io that I already paid in full for in exchange for my grasshopper that they’ve had for 2 years and then to wait for what I ordered or settle for what they’ve got??? I usually have no trouble making decisions but hopper labs has totally demolished my rational thought based decision making and got me caught in my head and not my heart. Gahhhhhh! This is poooooey.
On the upside, my kit (dam sexxxxxzy violet cord with translucent blue resin ) from
max vapor is on its way... I hope I have a device to use with it!!
vapviking
Old & In the Way
A couple of posts up I quoted HL as saying that the batteries would be ghb3, that was Dec. 21, '19 (not '20 as I said above!).
Seeing your statement, I did some searching and found this, but it predates the Dec. 21 remark;
"GHB3 is a long term project, but the capital required to move to this new technology at this time is a barrier for us."(HL from Oct. 12, 2019.
Did they come up with money (maybe from insurance when the previous batch blew up?) to "move" to this new tech?
@JCat do you recall or know anything other than these statements? Maybe from somewhere else? My searches here have not necessarily been exhaustive.
Wouldn't it be nice if HL had a presence on the thread?
Has anyone told them we've moved? Are they lurking, or what?
Once again we're left to speculate, and so we will.
Reefer Fiend
Lovin' Life
It looks like momentum is building towards HL beginning to ship IO pre-orders. Yesterday, I received the following response to my email inquiry: "Thanks for contacting us. We are now shipping the Hopper io. Stainless Steel and Titanium units are shipping first. Please be patient as we work through the orders. We have limited staff due to the virus and will likely ship your order in the next 7 days. If you have a Color Ti unit, those are delayed at least 30 days and you may switch to plain Ti if you wish."
It seems that "the next 7 days" is the same rolling shipping window offered regardless of the HL response date. I am looking forward to having my plain titanium IO actually ship and not just reading words of hope. Fortunately, one of my OG units is still working (3 years old, just one warranty repair) and keeping me entertained.
It seems that "the next 7 days" is the same rolling shipping window offered regardless of the HL response date. I am looking forward to having my plain titanium IO actually ship and not just reading words of hope. Fortunately, one of my OG units is still working (3 years old, just one warranty repair) and keeping me entertained.
Vapor_Eyes
taste buds
I’ve been doing quite a bit of searching lately in regards to batteries and HL did say in October that there were extra glossy GHB2 battery wraps and future batches might still have the glossy wraps. Is your wrap glossy and somewhat brittle or more of a soft, matte finish @420edc?
The soft matte finish should be the “new old stock” and the glossy would be the newer recalled batteries and possibly future batches. They did say that the labels come from a subcontractor to the battery factory so it may be the case that they would need new labels anyway when switching factories, I’m not sure how that works.
One thing I can say for sure is that you will get better battery life with the Hopper io than you will with the Grasshopper, regardless of battery. I’ve done testing and using the same nearly two year old, well used battery, clicking it on until it goes directly to flashing lights, the final voltage is significantly lower with the io. When I did back to back testing the Hopper io finished at 3.48V and the Grasshopper gave the final low battery warning at 3.67V.
In my four years of Grasshopper experience I’ve never seen my batteries read below 3.6V when I run them down completely. It’s clear that the battery management was a bit conservative before, probably to regulate power and keep performance more consistent. It could be the efficiency gains of the Hopper io, the more powerful heater, or perhaps a combination of both that allows running the battery to a lower voltage while maintaining performance.
I’m still a bit concerned about this most recent battery shipment and the absence of Hopper Labs from the discussion lately. It’s been more than two weeks since the last update where they received the batteries and started testing. The silence has been deafening.
The soft matte finish should be the “new old stock” and the glossy would be the newer recalled batteries and possibly future batches. They did say that the labels come from a subcontractor to the battery factory so it may be the case that they would need new labels anyway when switching factories, I’m not sure how that works.
One thing I can say for sure is that you will get better battery life with the Hopper io than you will with the Grasshopper, regardless of battery. I’ve done testing and using the same nearly two year old, well used battery, clicking it on until it goes directly to flashing lights, the final voltage is significantly lower with the io. When I did back to back testing the Hopper io finished at 3.48V and the Grasshopper gave the final low battery warning at 3.67V.
In my four years of Grasshopper experience I’ve never seen my batteries read below 3.6V when I run them down completely. It’s clear that the battery management was a bit conservative before, probably to regulate power and keep performance more consistent. It could be the efficiency gains of the Hopper io, the more powerful heater, or perhaps a combination of both that allows running the battery to a lower voltage while maintaining performance.
I’m still a bit concerned about this most recent battery shipment and the absence of Hopper Labs from the discussion lately. It’s been more than two weeks since the last update where they received the batteries and started testing. The silence has been deafening.
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What I recall is that there were no immediate plans for a GHB3. The batteries that potentially caused the fire in the warehouse were new GHB2's, and that's what is being replaced.
There were no promised GHB3 batteries ever from what I recall ... and the statement above only says that GHB3's have been discussed essentially ... long term project could mean that so far its just a line item on a list of potential projects ... and there has been no investigation into feasibility, costs, ROI, etc. Or it could be something that they are almost ready to manufacture but price is the barrier; it could be something that never happens depending on what the priorities are (I have long term projects that keep getting bumped at work by priorities such that they've been on the list for 5-10 years but I've never started them).
With the IO's "more efficient" heater, getting a little extra out of a battery for a massive investment may not be a good choice for HL or its customers.
HL makes a lot of promises, that they don't keep, but I don't think this is one of them. They've been communicating better for a while now, and the ETA for batteries was April and it's May and they are shipping, so that's not bad in HL terms
(actually really, really good to be 1 month late!)look here Hopper Labs wrote on his page that are all new Batteries are GHB3 even if there is an GHB2 in the picture
i my opinion the most problem is that Hopper Labs not used a normal battery which everyone can buy in every elektro with for example 18650 batteries like others very very good Vapes too
Vapor_Eyes
taste buds
@JCat: Hopper Labs discussed this in their first post of the old Hopper io thread. This might be a promise that they make and keep at some point in the future, or maybe the GHB3s are here and mislabeled. 
Edit: @sativs: To be clear, this isn’t about the picture on the webpage, @420edc received a “new” battery labeled GHB2.
Edit: @sativs: To be clear, this isn’t about the picture on the webpage, @420edc received a “new” battery labeled GHB2.
Baron23
Well-Known Member
Take the money. I’d bet that HL has no idea where your two year old RMA unit is.
There you have it@JCat: Hopper Labs discussed this in their first post of the old Hopper io thread. This might be a promise that they make and keep at some point in the future, or maybe the GHB3s are here and mislabeled.
Edit: @sativs: To be clear, this isn’t about the picture on the webpage, @420edc received a “new” battery labeled GHB2.
I stand corrected ... I missed that ... I must be remembering an earlier discussion!BackInTown
New Member
Good news guys my order I placed 2-3 weeks ago just got shipped and they gave me tracking will update when I get it
will update when I get it
Vapor_Eyes
taste buds
420edc
New Member
I would say the GHB2 battery we received with the Hopper IO is more soft and matte in finish, a cooler blue than the more glossy, warmer blue (hint of turquoise in yellow incandescent light) finish GHB1 cells we had from the OG Ti Hopper picked up from VapeFiend circa March 2016 and spare batteries direct from Hopper Labs in February 2016. I don't have any other cells to compare them to.
Thanks for bringing this to light as I saw some stuff on the old FC regarding GHB3 and was pretty sure I remembered reading that somewhere at some point.
Digging the IO so far, need to clean the grinder and run some pristine fresher flowers only to give it a proper flavor test. I've been mixing stale older flowers in with more fragrant fresher flowers which isn't a fair way to test flavor.
It would be cool if Hopper Labs could enlighten us on the battery situation and extend their presence here in the new F Comubstion space, I'm sure its just a matter of time.
Stay well folks!
vapviking
Old & In the Way
These guys are flying by the seat of their pants.
Conflicting information in marketing, projections, etc.
That little "*" on the product detail page is currently what we have to go by. It is accompanied by a photo of an old ghb2...
No one here has said anything about seeing an actual ghb3 yet. I'm not saying that it isn't true; we just don't really know.
@Vapor Eyes, thanks for searching, I see you came up with the same two quotes I had earlier brought up!
@JCat you are knowledgeable in this area. How long does it take to "test" a battery? Do you think they thoroughly test every one of them prior to shipping?
Conflicting information in marketing, projections, etc.
That little "*" on the product detail page is currently what we have to go by. It is accompanied by a photo of an old ghb2...
No one here has said anything about seeing an actual ghb3 yet. I'm not saying that it isn't true; we just don't really know.
@Vapor Eyes, thanks for searching, I see you came up with the same two quotes I had earlier brought up!
@JCat you are knowledgeable in this area. How long does it take to "test" a battery? Do you think they thoroughly test every one of them prior to shipping?