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WhyAreWeWaiting

Well-Known Member
The thing that pisses me off the most was from the get go they knew more than 80% of their customers got duds. Yet each and every time I had to go thru this whole song and dance at convincing them I deserve a RMA and it’s the product and not the user . I suspected it was a delay tactic from the start but good to see my hunches were correct. I’m okay with their product not being dependable but I’m not okay with being purposefully misled and strung along by people with no ethics.
Right from the start when we'd paid for the GHs in advance, they dragged it out for almost 2 years. Always manana. They must be the unluckiest company ever. Always bad things happening like fires, having to move premises, staff sick, no parts, etc, etc. They've run through every excuse in the book of excuses. For anyone who wasn't suckered yet by Hopper and is thinking of buying one all I can say is "you don't need the grief." Fool me once, shame on you. Fool me twice, shame on me.
 

Vaporific

All who wander are not lost...
The thing that pisses me off the most was from the get go they knew more than 80% of their customers got duds. Yet each and every time I had to go thru this whole song and dance at convincing them I deserve a RMA and it’s the product and not the user . I suspected it was a delay tactic from the start but good to see my hunches were correct. I’m okay with their product not being dependable but I’m not okay with being purposefully misled and strung along by people with no ethics.
Quality is job 1 and HL has missed the boat early on, dealing with RMAs, and, for some, with the IO (and RMAs for those as well). I guess I’d call myself lucky in that both my OG and IO worked well for 1+ years out of the gate and then they succumbed to the gunk factor (hindsight is always 20/20 and I’ve only come to realize that recently, even after my OG was in RMA for a year a couple years back).

There are lots of improvements HL could make, removing the heating chamber more easily included. I’ll bet my OG just needed a deep clean behind the chamber instead of a frustrating year waiting for the RMA. I rolled the dice with the IO and bought it near the end of the OG’s RMA. All things considered I’ve been fairly lucky and have good vaping experiences with both when they were working optimally. Others however have had myriad experiences likely due to QC issues especially when failure was almost immediate if not DOA (yes, there have been many reports of things, both new and RMAs, come back and not work out of the gate). I doubt I’ll buy another Hopper and support the Mickey Mouse operation; if mine continue to work I’ll buy new batts every so often as long as they’re in business. I make no prediction however as to their future - it’ll be what it’ll be. TGIF to all. :peace:
 

JBone65

Well-Known Member
The thing that pisses me off the most was from the get go they knew more than 80% of their customers got duds. Yet each and every time I had to go thru this whole song and dance at convincing them I deserve a RMA and it’s the product and not the user . I suspected it was a delay tactic from the start but good to see my hunches were correct. I’m okay with their product not being dependable but I’m not okay with being purposefully misled and strung along by people with no ethics.

If I'm understanding you, HL tried to convince you it was a user problem and not a defective product. What did they say exactly? Can you describe the problem(s) you experienced?

I'm guessing they've sold more than 10,000 units to date, maybe 20,000, and somehow, despite the crazy warranty, they're still in business. I only find around 35 official complaints with the BBB, and some of those are marked as resolved. I never had any trouble convincing them when I had a failure. I always gave them a concise (but carefully worded) description so that the first response I received was approval and instructions, it was the same with each of the 4-5 RMAs. With the OG you had to go thru a flow chart to try and figure out the failure mechanism before you submitted the RMA.

Edit: Just bored, thought your problem with HL sounded interesting. Haven't heard much about RMA refusals. There's also a remote chance this group of a-holes might know what's wrong with your unit.
 
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RustyOldNail

SEARCH for the treasure...

NICE!!!

As a side note, since you took the time to create and post a video...

I see you are using the quick ON/OFF cycle, as just about everyone has recommended in this long thread. I always try to follow in the steps of the Trail Blazers, but recently, I’ve been purposely being less quick on the button between hits, mostly short breaks. Perhaps I’m just not giving as big a shit as I used when I first started with my IO. It’s certainly true, some battery life will be extended by turning it off ASAP, but on the other hand there is more mechanical cycles on the switch assembly, though the components seem fairly robust having seen all parts when my backend popped out on day #1, out of the box.

I also have a total of 10 new batteries, but NOT rotating, just going to us one at a time and continue to keep on charger ring. This is the only device I don’t rotate batteries and charge externally, as I never want to deal with the backend popping out. Two weeks later when I received the replacement backend, I was finally able to try my IO, for the first time.

Anyways, too many words to get to the point. In my tests, I was surprised that the DRAW SENSOR works so well, there seems like minimal heat if turned on, but not drawing. And it’s not just the user drawing air up and through the heater as convection style, the heater actually gets HOTTER when it senses the draw. I’m familiar with similar draw sensors, but on inexpensive devices it’s more an ON/OFF switch, but on the IO, the current to the heater is variable. You can test yours with a proper multimeter and temperature probe.

Point being, I’m keeping it ON between short hits, maybe I get a little bonus conduction as well. Just a thought....
 

tryingtowin

Active Member
NICE!!!

As a side note, since you took the time to create and post a video...

I see you are using the quick ON/OFF cycle, as just about everyone has recommended in this long thread. I always try to follow in the steps of the Trail Blazers, but recently, I’ve been purposely being less quick on the button between hits, mostly short breaks. Perhaps I’m just not giving as big a shit as I used when I first started with my IO. It’s certainly true, some battery life will be extended by turning it off ASAP, but on the other hand there is more mechanical cycles on the switch assembly, though the components seem fairly robust having seen all parts when my backend popped out on day #1, out of the box.

I also have a total of 10 new batteries, but NOT rotating, just going to us one at a time and continue to keep on charger ring. This is the only device I don’t rotate batteries and charge externally, as I never want to deal with the backend popping out. Two weeks later when I received the replacement backend, I was finally able to try my IO, for the first time.

Anyways, too many words to get to the point. In my tests, I was surprised that the DRAW SENSOR works so well, there seems like minimal heat if turned on, but not drawing. And it’s not just the user drawing air up and through the heater as convection style, the heater actually gets HOTTER when it senses the draw. I’m familiar with similar draw sensors, but on inexpensive devices it’s more an ON/OFF switch, but on the IO, the current to the heater is variable. You can test yours with a proper multimeter and temperature probe.

Point being, I’m keeping it ON between short hits, maybe I get a little bonus conduction as well. Just a thought....
Good idea..I have a hunch longer runs keeps the unit running better..as far as battery life i don't find it drains any quicker than normally..i can still get a few bowls out of it.

I will be conducting an experiment tomorrow and time how long i keep the IO on while being passed back and forth before i shut it off for a small break and restart it again.

I also have another quick hack if wanting to do an extended sesh or multi sesh..let it run (click on..do your sesh enjoy it..let it run..puff on and off casually) and if your worried the battery is getting too hot do the following) for a few mins pop out battery (the battery will still easily be half charge but warm) and pop in a new fresh one and away you go..easily extending run time and keeps running no problem.

iI'm not too worried about the heater or the components over heating or being destroyed..as i have it running the IO is being drawn upon basically continuously for 2-3 sometimes 4 mins thus keeping the heat buildup to a minimum, my guage at when to turn it off is how hot the outside gets. I will then do a quick feel test to check battery temp and it's not at all hot or even how hot I think it would get, as obviously heat will degrade the battery and I guess as well the battery could potentially explode as the battery could potentially get too hot, this has never happend as all my batteries only get warm hot and never exaggerated hot.

Obviously use at own risk. But for myself I've been using it this way since day 1 and so far so good.
 

JBone65

Well-Known Member
General question to anyone: What weed quality level do you prefer?

Of course, premium weed would always be preferable, except when it's drastically overpriced. In that case is medium price or budget weed a better option?

The io appears to work the same with any weed, you see a lot of vapor, a good portion of it is probably water vapor and you can't tell how much THC there is. My io does the job, but it's not as satisfying or as economical with any of the 3-4 bargain strains I've purchased recently.

This started because I was able to get incredible Durbin Poison in Denver for $100/oz a few years ago. Tried to find bargains ever since, but prices are generally higher now so it's not working.

The local market is very competitive, but I'm finding that good looking $100 ounces end up costing just as much $150 ounces because I use them faster. I'm getting less hits per bowl and my daily consumption rate is probably up 25-30%.

I'm thinking the difference is that the better weed literally makes me stumble away and forget it, whereas I'll hit 80% weed more frequently. I guess there's an upside to buying weed that is strong enough to make you crazy, if you save money in the process.

Growing is the ultimate solution but until then, I'm rationalizing better weed.
 
JBone65,

tryingtowin

Active Member
CLICK HERE FOR SCREENSHOT
WOW!!!!!!!! I'm actually stunned af...What I thought to be 2-3 mins is actually a bone chilling 10 minutes!!!!!!!! WHAT???? LOL btw I'm high af..I actually was good around 9:30 mins and let it go til 10 just to say i could run it til 10 lmao and obviously this coulda ran about 1 or 2 more mins before the outside got really hot... im shocked..leave your comments
 
tryingtowin,

RustyOldNail

SEARCH for the treasure...
CLICK HERE FOR SCREENSHOT
WOW!!!!!!!! I'm actually stunned af...What I thought to be 2-3 mins is actually a bone chilling 10 minutes!!!!!!!! WHAT???? LOL btw I'm high af..I actually was good around 9:30 mins and let it go til 10 just to say i could run it til 10 lmao and obviously this coulda ran about 1 or 2 more mins before the outside got really hot... im shocked..leave your comments

Not sure what you are testing? The IO has a 18 second cutoff, unless you are drawing air through it. Are you drawing for 10 minutes....
 
RustyOldNail,

tryingtowin

Active Member
Not sure what you are testing? The IO has a 18 second cutoff, unless you are drawing air through it. Are you drawing for 10 minutes....
I posted earlier that I run my IO continuously running as a session vape passing back and forth with a fully packed bowl..works amazing! My initial thought was I only ran it for 2-3 mins...I was WAY off.
 
tryingtowin,

RustyOldNail

SEARCH for the treasure...
I posted earlier that I run my IO continuously running as a session vape passing back and forth with a fully packed bowl..works amazing! My initial thought was I only ran it for 2-3 mins...I was WAY off.

Ok, so then someone is inhaling on the IO, in less then 18 seconds, and it continues to fire. That’s interesting, so how HOT does the body feel?
 

tryingtowin

Active Member
Ok, so then someone is inhaling on the IO, in less then 18 seconds, and it continues to fire. That’s interesting, so how HOT does the body feel?
Yep..it's a very casual session..It gets passed back and forth about 5 times..a few hits each time a few sec break between hits..very natural casual like usage...The body from previous usage would get very hot now knowing around the 11-12 min mark and the 10 mark was nice and hot warm near where i hold it and obviously the heater part hot because the heater is right there...But again very natural use until 10 mins very comfy..I wish all you guys could experience it..First time ever timing it and I can't believe how long the run time is!
 

Shit Snacks

Milaana. Lana. LANA. LANAAAAA! (TM/FW7/OAB/CC-H&A)
My buddy used to do that with his OG SS Hopper, particularly out in the cold hiking, he and another buddy would pass it back and forth leaving it on... I've never done that with any of mine, never really wanted to, I tested it a bit way back when using the original... Maybe I'll try it with my blue IO at some point, not sure when, I just don't know if it makes sense for my usage these days!
 

RustyOldNail

SEARCH for the treasure...
Yep..it's a very casual session..It gets passed back and forth about 5 times..a few hits each time a few sec break between hits..very natural casual like usage...The body from previous usage would get very hot now knowing around the 11-12 min mark and the 10 mark was nice and hot warm near where i hold it and obviously the heater part hot because the heater is right there...But again very natural use until 10 mins very comfy..I wish all you guys could experience it..First time ever timing it and I can't believe how long the run time is!

With my .2 gram loads, my loads are completed extracted in 5-8 draws, in just a few minutes, what’s left to vape at 10 minutes?
 

tryingtowin

Active Member
With my .2 gram loads, my loads are completed extracted in 5-8 draws, in just a few minutes, what’s left to vape at 10 minutes?
depends on the weed quality..if its AA OR AAA semi decent for the grade AA after about 4mins nothing left...quads let me vape at least that 1 full 10 min sesh...also i have a bubbler..if I use quads on that there's no way in hell I'll get the same run time .id estimate way less because im pulling on the water pipe for about 30-40 seconds per hit..vs my casual pass back and forth..in my sesh use I probably take 10-15 sec hits once its nice and hot..Diff styles will act all diff depending how I use it
 

JBone65

Well-Known Member
With my .2 gram loads, my loads are completed extracted in 5-8 draws, in just a few minutes, what’s left to vape at 10 minutes?
With good second tier weed, temp stepping my io will give a session consisting of 11-12 excellent 10-15 second hits, sort of like sharing a full size joint made with roughly twice as much weed.

That would require two batteries, but it could be an enjoyable session.

There is one problem. My io is mostly for personal use. When I'm around others these days, they usually have their own.

Also, when I use it I can sense when I've gotten enough, click the button, and it continues hitting during cool down. This is probably the reason I get so many good hits. Anytime I let some jackass get a hit they are preoccupied with wanting to see a thick vapor cloud. I don't like handing off a fresh load only to see them waste it and not even hold it in 2 seconds. From my limited experience, people who routinely smoke joints or use disposable cartridge pens won't immediately appreciate a genuine flower vaporizer. It can't be any good if it doesn't make you cough....
 

Spleeeno

Horsin around
yeah its not one of those "just hand it to someone and they will make it work just right" kind of vapes.
I'm kinda expecting the anvil to fit into that niche, cant wait for my preorder to arrive...
 
Spleeeno,

JBone65

Well-Known Member
General question to anyone: What weed quality level do you prefer?

Of course, premium weed would always be preferable, except when it's drastically overpriced. In that case is medium price or budget weed a better option?

The io appears to work the same with any weed, you see a lot of vapor, a good portion of it is probably water vapor and you can't tell how much THC there is. My io does the job, but it's not as satisfying or as economical with any of the 3-4 bargain strains I've purchased recently.

This started because I was able to get incredible Durbin Poison in Denver for $100/oz a few years ago. Tried to find bargains ever since, but prices are generally higher now so it's not working.

The local market is very competitive, but I'm finding that good looking $100 ounces end up costing just as much $150 ounces because I use them faster. I'm getting less hits per bowl and my daily consumption rate is probably up 25-30%.

I'm thinking the difference is that the better weed literally makes me stumble away and forget it, whereas I'll hit 80% weed more frequently. I guess there's an upside to buying weed that is strong enough to make you crazy, if you save money in the process.

Growing is the ultimate solution but until then, I'm rationalizing better weed.
I used to temp step at every 1/2 mark followed by an extra 2 hits at maximum temperature for 11 consistent (powerful) hits from every load. All the weed I got worked great like this for several years.

Bought several $100 ounces of gorgeous weed awhile back. Looks great but isn't giving 11 hits per load. The minimum temp (terp hit) and the maximum temp hits are the best but some of the mid-range hits are weak.

Temporarily cutting back to 7-8 hits per load, one on each mark plus an extra 3-4 on the maximum setting.

It might be my imagination but the weed I ended up with this past year wasn't up to par IMO. Maybe I screwed up multiple times, maybe this is only a problem in the mid-continent area.

It's my (new) view that, since the grasshopper only holds 0.2 g, and you can't stir, it's more efficient and enjoyable with premium weed. Wondering if I should spring for top shelf weed.
 
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JBone65,
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