jabba
Well-Known Member
I have been such a vocal supporter of HL over the years and throughout ownership of four units...so much so in fact....that I have been accused of being a paid shill. Well....I now own two io's...and my latest titanium version purchased in January has never worked properly. It was sent back for repair immediately upon receipt and returned to me with the same poor functionality. I have now been told that they are sending me a 'part' since March 17th with only poor and intermittent communications....and I still have no parts...nothing shipped.... and thus still a non working (new) unit. Very sad in my opinion....a potentially great product absolutely destined for failure. If they can turn me from a fan-boy to my current state of opinions....HL almost has to purposefully neglect and mistreat me....and it appears that they have done just that. I'm pissed and should have known better.