Is there a way to disconnect the Hex-Nail from the WiFi network and turn the AP back on?
Anyone have both an HN-01 & 02?
Performance differences between 1.2.10 & OS2?
Is there a way to disconnect the Hex-Nail from the WiFi network and turn the AP back on?
Anyone have both an HN-01 & 02?
Performance differences between 1.2.10 & OS2?
1.2.10 has some pretty serious bugs (WSoD, runaway heat ramping) that don’t seem to exist on the new unit/new software, so in that regard it is much better. I am excited for 2.0 to be backported - it is sleek! I miss the display and resulting soft buttons that my HN-01 provides.
Finally got it on the correct network after power cycling and waiting 15 min. I am able to change settings without it resetting now.
You won't have to worry about that soon.
[See Below.]
This. ^^
Also. Don't worry it's one of our primary concerns right now and it's close to being ported. We're tweaking some elements of the UI now but the back-end seems to be mostly in place as of last night. Liz and I were testing it on an HN-01.
The resets come as the back-end provisions sometimes. Once it settles down after about 20 minutes it should run pretty smoothly.
From your settings page, hit ‘edit WiFi settings’ and you’ll be taken to the AP page and you can disconnect from there.
This is definitely not true. There's no disconnect button. You can login to other networks, and you can change the advanced config, but there's no disconnect from current network. And there's not a chance in hell that I'm touching the advanced config if there isn't a way to hard-reset the unit ourselves without sending it in.
Opened the app to turn on the heater after work, and the heater was already on. Fortunately I had everything setup safely; still, that's pretty scary. The heater was off when I left this afternoon, but I did open the app to check on it once remotely. I do not recall hitting any buttons, but it seems likely that I triggered the heater by mistake; this was likely a result of user error rather than a malfunction. If you're keeping your unit on for remote access, please remember to have it in a safe place. No pets. Reaching out to support to figure out what happened.
Just opened the app and my heater is on again. Definitely not user error. I'm looking forward to the fix and will be leaving my unit off for now as a result.
Just opened the app and my heater is on again. Definitely not user error. I'm looking forward to the fix and will be leaving my unit off for now as a result.
Yeah i've been leaving mine off. turning the heater off was giving me reconnection issues when I wanted to get back to it.
turning it off every time and only connecting from 1 device has kept me working solidly.