Welp... after a year of using by Switch daily, it died. It just stopped working. DD sent me a battery that got stuck in the mail for 4 weeks. It finally arrived today. It doesn't work. I have to send them the Switch back. I am in Canada and my personal covid appraoch is shelter in place, so going to the post office is not in the cards. I might be able to ship with UPS or a courier that picks up. They will either give me a quartz cup or a carb cap to compensate for shipping - both of which I already have. I dont use the quartz cup I have because I prefer the 2 SiC cups I have instead.
What a shitty product.
Would NOT buy a Switch again. After mine died I checked around the web and there are tons of people complaining about their dying too. Seems like what is appears on the surface is not what is underneath. Buyer beware.
In the meantime I am using my old trusty Cloud with glass concentrate tubes. It'll be fine. Maybe preferable. The Cloud hasn't broken and I've been using it for years.
Don't place blame on the Switch. All of these electronic dab rigs have problems.