I wouldn't say its a "mystery black material" since we know what it is. Whenever they do their AMA here, we can ask all the questions we want, but they have at least given us some information to work with. The materials seem to be safe, and even seemed to satisfy
@Abysmal Vapor to some extent (I know everyone still has some reserves about the new material, myself included, but lets at least give them a chance to go into more details.) I know we don't have specific lab specs or anything, but when they were asking me about doing an AMA here, I told them specifically to bring their "A Game" and be prepared for technical questions. I let them know that this community here is interested in details and facts, so hopefully when that time comes, they will be able to answer everyone's questions.
In regards to still shipping out Ultem ovens, I agree that that needs to stop until the final rendition of the oven is done. That's just setting customers up for a bad experience, and wasting their own money on unnecessary shipping, wasting manpower on unnecessary customer service issues, etc. I would do things differently like most of you, but it's not up to me, so I'm just along for the ride while they get things figured out.
Personally, I have had an all around pleasant experience so far with DotLeaf and DotMod in general, and while I see that they have some issues that they need to get worked out, I will continue to follow their progress and support them. I've seen enough companies go through this to know that it will either make or break them, but I can most assuredly say that if all we do is complain and raise a fuss...they wont waste their time on us. Customer service will start to go downhill, they will blow off customer service issues, you'll get bigger and bigger gaps in communication, the free replacement stuff will stop, etc etc. Things can get much worse...just look at some of these other vape manufacturers out there who are struggling now that they've been run into the dirt. I won't name names for this threads sake, but I'm sure they are easy enough to figure out. We have a part to play in all this too, and we can just as easily fail them as they can us. As consumers, lets help build them up rather than trash talk these companies that don't immediately and instantly cater to our every whim. We should be above all this. IMO, I think DotLeaf is responding very quickly to overcoming issues and unforeseen problems that they have come up against, and they are doing AMA's to remain transparent. These are all things we have verbally stated that we wanted from the other companies that are failing us on a regular basis, so when a company actually steps up to make things right, lets try and be good consumers, and give a little faith.
Again, I don't work for them, I don't get paid in any way by them, and I paid full price to them to get my Dotleaf. I was also one of the ones to help get a discount established, which was graciously extended beyond the 10 people it was supposed to help to cater to all of you as well. I just like the product and enjoy helping the community. I have no skin in this game other than the $170 that I invested with my order.