Back on the Crafty-Go-Round, everyone! Unit 3 arrived today. Serial # in the 29000's, roughly 1500 units away from the one they sent me just over a month ago. 2.08 firmware. Looks like that "dent" or small divit in the revised housing on my last unit was not a one off, but an imperfection in the mold for the revised housing...If you have a 2.08 unit with revised housing, I'm talking about how when you look at the unit dead on so the LED is facing you and the charging port is facing away from you, there's a sloppy ding/divit in the plastic on the left side of the housing, just below where the cooling unit sits when attached. Not much attention to detail at S&B in the attempt to revise/correct problems with this device...
Guess we'll hope third time is the charm (even though it very likely isn't, given the tales of woe in this thread).
In related news, I now own three full sets of Crafty accessories, plus the contents of a wear and tear kit, and two more herb dispensers. I have enough Storz & Bickel branded plastic to start my own personal non-biodegradable museum of vaporizer accessories. I swear this company has given me more free acrylic grinders at this point than a California dispensary gives to new patients in a year. Here's an idea: reduce the pricepoint of the unreliable vaporizer and stop sending me all this frigging plastic I don't need!
I am beginning to regret purchasing the crafty. When it works, it works very well. I got my device back from S&B about two weeks ago after sending it in. I perceived some battery issues but they returned it to me just as I had sent it and said that it was fine. Fast forward to this past Friday and it is displaying yellow and red lights already. I think there are 24 hours on the device at this point and I have already been forced to contact support twice about repairs. I don't have any other vaporizers where I live now and I do not want to combust so once again I am forced to just wait for S&B to sort out the issue. I loved the crafty when I first got it but at this point it is proving to be quite a pain. I spent a lot of money on it and really don't have any more room in my budget to go buy another vaporizer at this point. I feel like even when I do get it back that I will only have a few months with it at most before some other issue crops up. I hope not.
This is unfortunately par for the course. I am now on my third unit, as of today, since July. Unit 1 lasted 43 hours. Unit 2 lasted 31. If you have a good retailer, I'd go through them for return rather than S &B if possible.
I'm really considering switching from the Air to the Crafty.
I own a Air for about 6 months now, and I recently tried the Crafty out because friend of mine got one.
At the higher temps the Crafty delivers much better taste, the Air tends to give that burned vape taste much faster then the Crafty. Any opinions on this?
Maybe I have to try it a bit more before I really will consider buying one (and sell my Air first),
but all those posts on here about the faulty batteries are terrible! Do I understand it correctly that if the battery fails you have to pay for battery replacement + shipping??
Most people do not have failing batteries as a cause of return -- though heat times do get longer as a result of stressed battery, and you never want to leave Crafty plugged in overnight, because despite costing an arm and a leg, S&B couldn't be bothered to throw a cut-off mechanism in the Crafty - so your battery, though the light is solid, will continue to draw juice from the charger, and burn itself out prematurely.
Red and yellow lights is usually an indicator of a hardware failure. Anecdotal evidence in the thread here suggests that many Craftys blow a fuse in the heating element, and thus become useless.
I can't stress this enough: Keep your Air. You'll want it in the 7-12 days you are waiting for your Crafty to be replaced in your second month of Crafty ownership. I literally just bought one the day before Crafty died because I knew it was going to happen again and didn't want to be vapeless for 10-12 days. If you need to sell your Air to get a Crafty? Don't sell your air, wait, save money, and buy something more reliable when it comes out.
Definately wont be attempting this while im still in warranty. Will keep a note of it though. Thinking if i was going to do this i would prob try and buy a used crafty cheap and practice on that first
weirdly it still charges and connects to the app OK? But if I hold down the button just flashing red and yellow for a few seconds.
. YMMV