I am pleased with your communications to the forum. I agree it is vital that you remain connected to the forum community.The spacers are currently in route to the USA. We are still playing with the buddy rim but we are having some trouble. When we made a lip it caused the mouth piece to be extremely difficult to remove. We are always listening to issues brought up and coming up with solutions. I just moved to China to work in our factory full time so we can actually kick this development in to high gear. Feel free to send me any concerns and we will figure out a solution. We are aware of the air gap in the rim and the spacer is on its way.
The glass is hand blown, we have not changed the manufacturing process, that was just luck of the draw.
I am impressed and envious of your being in China. I believe your presence now will have a tremendous effect on maintaining and improving product quality. I now beleive you hear and understand our concerns in the forum, even if you don't directly address each of them. Great work dude!
I hope that my frequent feedback regarding this remarkable, industry leading portable vaporizor, will help you make the consumer experience with the Ascent move closer to perfection.