Singer Song Writer Stoner
One of my stems cracked yesterday while I was cleaning it - the small parts between the holes cracked.
I'm trying to claim this under warranty, since all I did was try to put a pin through one of the holes, any advice?
They initially said warranty doesn't cover stems but that's bollocks (at least in EU you get a 2yr minimum warranty by default)
Not one company in the vaporizer market will give me warranty over glass parts, and while I broke a lot of glass (all my fault of course) - I think its more than legitimate.
You could have washed it with water and soap instead of putting pins...I know it sucks but you'll get over it...I broke 10+ EQ Elbows, few cyclobowl and a PVHES stem for the solo...