Two quotes from the Sept update, courtesy of
@Vapor_Eyes ;
We succeeded delivering over 1500 of these new chargers to customers.
Delivering 1500 pcs. 2.0 chargers is impressive, while raising still a few questions. How is it determined who, out of all hopper users, got a new charger almost automatically? (We doubt that 1500 went out this month as warranty replacements, likewise that these all went out with new hoppers). Faster assembly, better reliability sound great, but is there some reason I need one to replace the v1.0 charger I already have? Maybe they're just gonna send me a new one sometime...
and
We are proud to report that our warranty department is experiencing fewer and fewer issues per device shipped and we have a perfect record of fixing every vape that has had issues.
Big High Five to HL team for maintaining this stance! I can attest to having received excellent warranty service.
I am still wondering about shipping numbers for September since it's been very quiet on the forums in this regard!
I do like that they've begun to talk about ALL remaining preorders as a group, as if they are getting a handle on the scale and numbers finally.
On the topic of charger:
Has anyone even tried the "use hopper while charging" option? The only time I tried this the results were dead hopper (solid red lights) on next startup. This issue 'fixed itself overnight' a couple of times but always came back and I had to get a new body. I really don't know if it was caused by the charger or if this was coincidence. In superstitious reaction, I have not used factory chargers since; I go external and simply wonder about my 2 chargers. Maybe Charger 2.0 will restore my confidence?
Is anyone having great success, as in no problem, with charging on V1.0 all the time? What kind of issues have been seen with 1.0?
And lastly, out of 1500 V2.0 chargers sent out this past month, we've heard almost nothing of folks here actually receiving one. Seems odd and makes me think the pool is much bigger than we see here.