We have had the same goal since the day we opened: "We are not here to be the biggest vaporizer dealer, but we will be the best" Throughout the years, we have talked to many of the FC members and listened to what they want from us, and we have always done the best we can to keep them happy. This year we have spent a LOT of time focusing on providing the absolute best customer service. We have a great team that works almost around the clock to answer Phone Calls, Emails and Chats. We also focus on what is important to us and we have realized throughout the years that many of our customers want the same things we do: - Completely Discreet Transactions PuffItUp never appears on any credit card transaction and is never mentioned on any box. - 100% Green - Zero Waste. There are no garbage cans where we do business, only recycle bins. - Obsessive Customer Service. Simply put, our job is not done until you are happy - Great Products and Honest Answers. We only sell vaporizers we would use ourselves. That being said, we will always tell you our honest opinion about any product, good or bad. Expect a lot more great contests from us in the future where we will give out some of our favorite vaporizers made by Magic Flight, Arizer, and other great brands for FREE! We love hearing from our customers so we welcome any and all comments on this thread. So if you love us, let us know! If you know of a way we can be a better company, let us know! And if you want to talk to us right away call us any time 1-800-420-4237 or email Info@puffitup.com Play Safe! Vaporize! www.PuffItUp.com We've got some great discounts for the FC community! "FC-1" Gets You 15% off Any Item in our store Magic Flights "Batteries" Gets you an extra set of OEM Batteries with any Magic Flight purchase "OEM" Gets you The Magic Flight Nano Grinder free "Scale" Gets you a free Digital Scale "Free2Canada" Gets free shipping to all our Canadian Friends "Free2TheWorld" Gets you Free Shipping Anywhere Vapir "25OffNo2" Gets you $25 off the Vapir No2 Combo #2 "20offvapir" Gets you 20% off any Vapir Products Arizer "Solo160" Gets you the Arizer Solo for $160 "SoloVC" Gets you the Arizer Solo and the Solo Vape Case for $190 "Extreme" Gets you the new Extreme Q for only $175!