In a perfect world this would be the case. Unfortunately, a few members have had an agenda to bash this company. If you look back, their names are crossed out. More will come out about this soon. When SM55 says it's a 2% failure rate, he is speaking from the perspective of having access to their sales numbers. While we may have helped launch this vape, our forum is only a small part of their sales at this time. And if you really look closely, often the complaints are the same people voicing their issues more than once. Bad reports tend to stick out more than the praise, especially to someone on the fence about buying a product. To this I say, if you are unsure, don't do it. Wait. Wish. But don't post about your angst here. And vape4life, I think you need to stop stirring the pot. Hope you feel better soon SM55 and a big congratulations on your win.