Welcome to the official VapeXhale Cloud Thread. The VapeXhale Cloud has been released on a limited basis as of 02/13/2012, the Cloud is VapeXhales first vaporizer and it provides an all glass air path to the stainless steel bowl, non-eroding heat, and moisture conditioned vapor all within its vaporization system. VapeXhale Cloud Teaser Video VapeXhale Instructional Video If you should have any support inquires please checkout the VapeXhale customer support portal: http://www.vapexhale.com/support/ The Team: StoneMonkey - vapor enthusiast and CEO. Boasting a large collection of over 20 vaporizers, Stonemonkey constantly daydreams of different ways to increase and enhance the vapor experience. In his spare time, he likes making videos to promote vaporization as a healthier alternative to smoking. Robot vapor enthusiast and CFO. Robot is responsible for the finances and handles day to day operations. As the senior member of the VapeXhale team, Robot is often relied upon as the voice of reason and logic. PowerNerd3000 - vapor enthusiast, CTO: mechanical and electrical engineer who is a master of making concepts into reality. He is the brains behind our operation and makes sure our products function exquisitely, look fantastic, and are built to the highest standards to ensure user safety. Troi - Vapor enthusiast , Marketing Director. Joined vapexhale, to help with customer support, marketing and business development. Like Stonemonkey, Troi owns a large collection of vaporizers and provides an enthusiast perspective to product development. VaporRing - Vapor & Technology Enthusiast, IT Director, Joined VapeXhale to help with IT design, development and customer support. VaporRing immediately converted to vaporizing after realizing the uber-ness the Cloud has to offer. Once a critic, now a believer. FAQ: What is the Cloud? The Cloud is the highly anticipated vaporizer from VapeXhale (VX). It was designed from the ground up to provide an all-glass, moisture-conditioned vapor experience. Durability, ease of use, and ergonomics were also high priorities for our design team. The VX Cloud was designed to use a single, integrated design for easy, one handed operation. What comes with the VapeXhale Cloud? ? 1 VapeXhale Cloud Vaporizer ? 2 EZ Load Bowls (ELB) ? 1 HydraTube it does not come with Storage Box Packaging, HydraTube Stand, CloudStation, or additional HT. Why an all glass vapor path? To ensure the best tasting and unaltered vapor possible. Sure it wasnt the easiest material to work with but the results should please the end user. Why moisture condition vapor? We found dry vapor to be irritating to people's throats. With the addition of water to the vapor path, this problem largely ceases to exist. What is a HydraTube? HydraTubes are glass delivery tools designed by some of the world's greatest glass blowers such as Sovereignty, StoneGlassWorks, VertigoGlass, and Luke Wilson Tree percs that not only moisture condition your vapor, the micro-diffusion from the percolators smooth out the vapor. What types of HydraTubes will be available? We currently offer two different HydraTubes: the Showerdome and the Hydratree. Both percolation types were designed for maximum diffusion. Each percolator offers a unique vapor experience designed by the glass artist to be equal parts beauty and function. Why the HydraTube and not just conventional glass water tools? HydraTubes were created specifically to work with the Cloud to deliver a unique vaporization experience. By dropping directly on top of the Cloud, you have a vaporizer that can be operated with one hand that has all the benefits of an all glass vapor path. All HydraTubes will be created with the latest percolators and diffusers to ensure that you have the best vaporization experience possible. Can it be used with existing glass pieces? Absolutely, if you want to use it with existing glass pieces, just flip the Cloud upside down and it can be used with any 18.8 and 14.4 (with appropriate adapter) water tools. Can you blow into a HydraTube? No, you must never blow into a Hydratube. While the electronics are completely separated from the vapor path, I would strongly advise against someone blowing into the HydraTube. While the Cloud was designed with durability in mind, in general, water and electronics do not mix. What is your warranty? We provide a 1-year warranty on all VapeXhale products that covers manufacturing defects, not issues arising from misuse or abuse. Full terms and conditions are spelled out in the warranty card that ships with each unit. Registration by serial number (inscribed on the bottom of each unit) is required for warranty entitlement tracking. When can I buy a Cloud? We are currently releasing the cloud to pre-orders first, and then once we have full-filled all pre-orders we will open up the cloud store to the public, if your interested in obtaining a cloud as soon as possible please pre-order at:http://vapexhale.com/index.php/pre-order How much will the Cloud cost? Starting price of the VapeXhale Cloud will be $450 and up depending which water tool you choose. No matter which system you choose, you will get the same 100% glass vapor path, the only difference will be percolation/diffusion style. Will an international version be available? Eventually yes, we will have international models compatible with European and Australian regions. We will update this section shortly when we have more visibility into when the international version will be available. What is the heat up time? Approximately 5 minutes When will it be my turn to order? We are sending out order emails in the order we received the pre-order registration. Will the Cloud be offered by itself? We will offer the Cloud as a standalone sometime in the future. Currently, it is only available in a package. How large is the packaging? The shipping box is 5 lbs & the dimensions of the box is: 9"H x 11.5"W X 17 1/2"L (units are in inches). Can I get replacement parts? EZ Load Bowls? HydraTubes? You can currently purchase additional EZ Load Bowls if you have already ordered a VapeXhale Cloud. You would simply use the link provided in the email that was sent to you when it was your turn to order. Once we catch up with all of our pre-orders, we will then open of the VapeXhale Store to the general public and you can order HydraTubes and ELBs directly from our site.