I hope they sort you out @amethystwolf you sound like a big fan & with 4 lids you’re already pretty invested. I noticed a timber lid in a post here & had to go to the site to find it. That zebra wood lid is classy & now I want one, wish I’d have known it was available when I bought mine. I’d be interested to know what temps everyone uses, mine change all the time, currently at 410 & 105 calibration. I have noticed a blue coloured "tip icon” on the app when you turn the calibration to 111%. Turns out it’s a link to a YouTube video of the Spinal Tap up to eleven clip that you can watch while you combust at 11.