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The DAVINCI IQ

Discussion in 'Portable Vaporizers' started by Davinci_vaporizer, Sep 26, 2016.

  1. //////

    ////// Well-Known Member

    Messages:
    90
    Damn... looks like my unit is having the same issue as reported earlier by many regarding the battery drainage. I have 3 different batteries, so I know they are not the issue.

    I fully charged my unit last night with the brand-new included battery (this took very long, longer than it should have), and I just turned the unit on to receive a notice that the battery was low (on its last bar). I'm still mid-session, but I am getting alerted about the low battery.

    Mine also shows different battery levels upon turning on. It will often display a half-charged battery only to vibrate and indicate low-battery a moment later. It is confusing because when out yesterday, I wasn't sure what level the battery was at

    The unit functions beautifully when it works, but the battery issue along with the vape randomly turning off has me thinking something is amiss.

    My partner purchased through VapeWorld, so I hope they handle the issue quickly!

    Edit: It looks like mine turns off when it is set down as well!
     
    Glass004 likes this.
  2. Damper

    Damper Member

    Messages:
    21
    I also have these issues...6 different batteries....my IQ is sent in because of the broken pearl post. @Davinci_vaporizer do you check the wohle device or do you just repair the post? hope you do a full check! My RMA #IQ-21717-4272
     
  3. Surf Monkey

    Surf Monkey Well-Known Member

    Messages:
    131
    Location:
    The City of Roses
    Call them. It's a known issue. They should send you a new one and a return label so that you don't have to go without it.
     
  4. Davinci_vaporizer

    Davinci_vaporizer Well-Known Member Manufacturer

    Messages:
    667
    Location:
    Las Vegas, NV
    When accessories fall out of stock they are removed from the website. The spacers will be back in stock by the end of the week. A glove or cover for the IQ is still an accessory in progress and I do not have a release date for that yet.

    When the IQ first powers on it begins heating which puts a drain on the battery. When heating up sometimes that drain will trigger the low battery warning. After the unit reaches heat you should be able to check the battery again and get a more accurate reading.

    If the issue you are describing is more extreme than this then please contact our CS for warranty replacement/repair.
     
    CabbieCam, Surf Monkey and Mr. Me2 like this.
  5. //////

    ////// Well-Known Member

    Messages:
    90
    I actually just got off the phone with Ivana and started the RMA process. She was very friendly and a pleasure to deal with.

    It is good to know about the warning, though.

    I'm still a very happy customer, and actually might pick up a second unit for my partner.

    Thanks!
     
  6. Devint92

    Devint92 New Member

    Messages:
    2
    Have you tried charging your batteries through and external charger? I was having the same problem. Bought an external 18650 charger and boom, no more battery problems. Seems like there might be an issue with the charging function in the IQ.
     
    Surf Monkey likes this.
  7. anasrzi

    anasrzi Well-Known Member

    Messages:
    367
    Has anyone got one of these yet?

    https://vapefiend.co.uk/davinici-iq-wax-pod

    Not long had the IQ still a wonderful device for me, more to cater for the missis than myself (can't hit as hard as the supreme V3, not much can) so she's still very happy with both me and it, no dog house for me :tup:.
     
  8. almost there

    almost there Well-Known Member

    Messages:
    525
    that looks damn interesting, thanks for sharing. I am a bit hesitant because it requires the pearl to be unscrewed for usage. Unless these newer production models have more resistant post I'd be too worry about ripping the bugger right off. Those pods look very similar to the Davinci og unit's pods
     
    Last edited: Mar 22, 2017
  9. anasrzi

    anasrzi Well-Known Member

    Messages:
    367
    Look intriguing don't they @almost there perhaps more of a curiosity than a functional way to use oil, still for the price point I mean £4 each it's worth a punt. I've not even attempted to remove the pearl yet as I've seen no need until this product peaked my interest, I have used the glass spacers a little and they work wonders for those you puff puff pass etc, lighter users like my fiancé not so much the session users using it for the full tens mins :).
     
  10. mattyboy71

    mattyboy71 New Member

    Messages:
    9
    Update on my battery issue. The vape shop confirmed my issue of the IQ draining the battery. I had another issue where the device would not charge via the micro usb. I have since gotten a new IQ from the shop and the issues are gone.

    So, if any of you notice battery power draining away it is a real issue. Same a the non charging via micro usb.
     
    Paka-cholo likes this.
  11. cobra505

    cobra505 Defined

    Messages:
    339
    Location:
    Massachusetts
    So being a retired computer geek I have to pose this question. I have the app running on a iPhone and I'm wondering how much if any of the battery problems have to do with the app in constant communication with the device. The reason I'm asking this is because last night I put a newly charged battery in my unit that was charged by a charger, did one 10 minute session.This morning it was almost dead. Put a fresh battery in it this morning. Also later on this morning was messing around with my phone and happened to notice that the Davinci app was one of the top 3 last used apps on my phone. Now I know that wasn't true because I hadn't used the app sense last weekend. So I'm thinking that if it happens again there is a option to forget the device within the app, or just delete the app just as a test to see what happens.
     
    Last edited by a moderator: Mar 22, 2017
  12. mattyboy71

    mattyboy71 New Member

    Messages:
    9
    I researched the app and the reviews were generally not that good so I never installed it. But, what you just said sounds like a possibility for your issue. To test delete the app , have a fresh battery in IQ and do a 10 min sesh. Test battery afterwards to get a percentage of power left. Add battery back to iq and check battery % in the morning.
     
  13. cobra505

    cobra505 Defined

    Messages:
    339
    Location:
    Massachusetts
    Thanks for the advice, I know how to go about testing it, I was just posing the question as to what the community thought about the possibilities of this as being at least part of the problem.
     
    mattyboy71 likes this.
  14. Baron23

    Baron23 Well-Known Member

    Messages:
    2,557
    Wow, clearly there is a fault that allows a constant trickle of current when not in use. No telling the origin of this fault, but DaVinci should be able to easily find it if they get the faulty units back in house for analysis.
     
    Davinci_vaporizer likes this.
  15. jay87

    jay87 Well-Known Member

    Messages:
    337
    I really think it's a distinct possibility. For me that seems like the most likely cause of battery drainage.

    I'm not an expert on bluetooth which I assume is being used here, but either the device has to broadcast that it's available for connection or the device has to receive a broadcast saying that it is being connected to right?

    Either way the device requires power to listen or broadcast. I know that this kind of thing is very low level and is supposed to be low power but when you throw in mobile application programming we're talking about a different level of power consumption and data that needs to be transferred between the app and the device.

    I'll also throw this out there that people have seen a very similar overnight battery drainage behavior from the Firefly 2 which also uses bluetooth to connect to a mobile application.

    Not sure if the app connection is the power drain issue here but it seems likely and definitely worth a look. :2c:
     
    Get-A-Fix and almost there like this.
  16. cobra505

    cobra505 Defined

    Messages:
    339
    Location:
    Massachusetts
    I watched that video from that guy on youtube, that IQ had some messed up issues. He's lucky he got to record that one, there's no way he would have been able to explain that one, LOL.
     
  17. almost there

    almost there Well-Known Member

    Messages:
    525
    A friendly warning to anyone that owns the spacers, make sure you set them down on the flat side. My large spacer rolled off the table and broke into 2 pieces, wasn't a high fall(table is 40" tall) but it landed on file floor. Debated on whether to keep using it but decided against it in the end, a few bucks isn't worth the worry of breathing in glass shards however remote the chances are. Pretty disappointed, seems like for $10 you get 2 little pieces of regular delicate glass that's not even shatterproof and that's with another $10 shipping.
     
    Vaporcussion and BigJr48 like this.
  18. cobra505

    cobra505 Defined

    Messages:
    339
    Location:
    Massachusetts
    I read a few pages back were someone talked about using small silicon wax dabs to hold them in till they cool down.
    Also don't know why Davinci isn't chiming in but the Glass spacers and the NECTAR COLLECTOR® HONEYBIRD COMBO is in on there site.
    I'm also going to start my own battery testing tonight.
    Full battery charge using charger. 2 4 min sessions @ 410 degrees, usually brings the battery down about 2 about 2 light bars, I'll see were it sits in the morning.

    Can anyone tell me if I have the regular 10mm adapter and I want to buy the Nectar Collector if I have to buy the female joint tip also?
     
    Last edited by a moderator: Mar 24, 2017
  19. tomer

    tomer New Member

    Messages:
    5
    wanted to order the glass spacers as they weren't available when i ordered my IQ about 2 months ago, and the website calculated 42$ for international shipping. I think that's kinda steep for such a small thing
     
  20. almost there

    almost there Well-Known Member

    Messages:
    525
    The Odin stainless steel spacers that they sell at puffitup are suppose to fit the IQ and they are half the price. I went with the glass bc it's from Davinci so I thought it would be better quality and better suited for the IQ. i certainly wasn't expecting that they would be so flimsy and fragile, my sticky brick jr has glass stems that u can drop from the height of your head and it'll survive. It cost $12 for a shatterproof glass stem that's 10x the size and weight from Sticky Brick Labs, DaVinci is charging $10 for 2 little glass cylinders. My spacers arrived chipped, DaVinci was good enough to replace it when I reached out. Unfortunately the replacements came chipped too, either the glass isn't cut well or they aren't sturdy enough to survive the delivery process undamaged.
     
    Last edited: Mar 25, 2017
    Paka-cholo, BigJr48 and tomer like this.
  21. cobra505

    cobra505 Defined

    Messages:
    339
    Location:
    Massachusetts
    So 2 things. Did the battery testing last night totally not what I expected. Will look to some users to chime in for some next steps. So did 2 4 min sessions @ 410 last night left the battery 1 bar above 1/2 charge. Woke up this morning turned it on it was the same so I decided to do another 4 min 410 degree session. Got about 3 mins into it got the battery warning and sure enough was down to 1 bar. So last night I was able to do 2 - 4 min sessions @ 410 degrees and it moved the battery indicator 2 bars. And this morning only did 1 4 min session @ 410 degrees and it finished the battery.
     
    BigJr48 likes this.
  22. kiddvudu2

    kiddvudu2 Member

    Messages:
    44
    Location:
    Michigan

    I can still usually get 10 minutes, or close to it, after the low battery warning goes off the 1st time. It usually warns more than once before totally shutting off.
     
  23. BigJr48

    BigJr48 Well-Known Member

    Messages:
    289
    Location:
    New York, N.Y.
    May I ask what batteries are you using? Have you tried using a higher amperage battery? The LG HG2 is a 3000 maH 20amp battery that has solved most battery issues with the IQ.
     
    Surf Monkey likes this.
  24. almost there

    almost there Well-Known Member

    Messages:
    525
    When u are using your IQ at 410 do u monitor the display at all? My original unit dropped 15-20 degrees after each inhalation if I set the temp above 400. The battery would die real fast bc the oven is constantly reheating. It got to a point where I couldn't enjoy my IQ at all bc I'd be so concerned about each inhalation.
     
    BigJr48 likes this.
  25. cobra505

    cobra505 Defined

    Messages:
    339
    Location:
    Massachusetts
    I'm using Smartpaths. I have mild COPD so 410 is my max on temp. When I first got it all I used was the precision mode. But something is still wrong somewhere. Either what the device is reporting for actual battery usage, I just don't know. I'll check out what your stating never noticed it, like I said haven't done precision mode in a while.

    So are you right on the amps here? 20? You are right on about the batteries about this. Looked up all my batteries, they are for the most part all different but 2.
    3.7 volt @ 2,500 maH, then 3.6 volt @ 3450 maH got 2 of these, 4.2 volt @ 3200 maH got 2 of these also.

    Probably true usually when I get the warning tone I just take it as gospel and shut it down.
     
    Davinci_vaporizer likes this.

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