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PlanetVape.ca - Canada's Destination for the Best Vapes on the Planet

Discussion in 'Supporting Retailers' started by PlanetVape, Oct 6, 2011.

  1. foothilla

    foothilla Member

    Messages:
    15
    They offered a price match on one item, and a small 10% discount on the other items, but they couldn't figure out a way to apply both of their offers. They made offers, but couldn't follow through with them. After 5 days and 14 emails, the only service I ended up getting was having a bunch of my time wasted.

    I don't know if you are a businessman, but a price match from a merchant isn't a "great deal" to the consumer. A price match is simply a merchant being offered the opportunity to be competitive.

    In this case of a price match, it is the customer (me) who is offering the merchant (PV) a great deal. The customer is saying "look, I can buy this somewhere else, but I'll give you the business if you match other retailers". If the merchant agrees to the price match it is NOT the customer getting a great deal. I am simply getting the deal I could get somewhere else. It is the merchant who is getting a deal, because he is being afforded the opportunity to make some profit, even though his listed price was not competitive.

    A price match, plus 10% off is a great deal. A simple price match is just a customer generously giving a merchant the opportunity to be competitive.
     
    Last edited: Sep 25, 2017
    ataxian and biohacker like this.
  2. JCharles

    JCharles FC 06/06/2017 | ACMPR 26/07/2017

    Messages:
    354
    Location:
    Toronto, Canada
    @foothilla You seem angry.

    I took a quick look through some of your postings and the trend seems to be complaints - about a business, a website, a warranty, the comments of other users.

    Lighten up; we are all here to learn and share from and with each other.

    For example, I was unaware that a business doing a price match was actually me doing them a favor. Learn something new every day.
     
  3. foothilla

    foothilla Member

    Messages:
    15
    Most people don't want to wait 5+ days and 14+ emails for a discount code. As such, my experience may be of value to a FC user that values their time and is considering PV.

    If my experience comes off as angry to you, I am sorry. But my experience is what it is. I didn't make any personal attacks, or state any inaccuracies. If I can save one poster from the inane waste of time that I experienced, then my comments were worth my time.

    Sharing a negative experience is how you potentially save others from the same negative experience.
     
    ataxian and biohacker like this.
  4. biohacker

    biohacker Fucking Combustion Since 2006

    Messages:
    6,063
    Just wanted to give a proper shout out to @PlanetVape for another recent awesome transaction. I've said it before, and i'll say it again - these guys go above and beyond!

    PV ALWAYS works with me and tries to help me out! Can't thank you guys enough for putting up with me! :tup:
     
  5. JCharles

    JCharles FC 06/06/2017 | ACMPR 26/07/2017

    Messages:
    354
    Location:
    Toronto, Canada
    Hoping for a black Friday sale announcement from PV.

    I have a few things to pick up for myself and frients!!


    Full disclosure - I emailed PV this afternoon to find out.
     
    AhBeVapin, ataxian, biohacker and 3 others like this.
  6. Vitolo

    Vitolo Vaporist

    Messages:
    8,743
    Location:
    The Vapor Trail
    @PlanetVape rocks.
    They try hard to, always come up with specials for holidays.
    Remember Canadian Thanksgiving has come and gone, so Black Friday means something different here....
    BUT at Christmas @PlanetVape usually has something grand up their sleeve!
     
  7. JCharles

    JCharles FC 06/06/2017 | ACMPR 26/07/2017

    Messages:
    354
    Location:
    Toronto, Canada
    @PlanetVape has their Black Friday sales up!!


    I completed an order this morning and saved a boat load of cash. I had reached out to PV earlier this week to get a couple quotes and they absolutely came through with the best deals.

    My buddy who ordered his first vape is stoked - an Arizer Solo.

    I'm stoked with my new vapes on the way - and even saved some cash!!


    Thanks for amazing support PV!!
     
  8. lifebot

    lifebot New Member

    Messages:
    2
    Hello

    I had placed an order on PlanetVape by guest checkout and paid via e-transfer. I have not received any e-mails regarding the order - is this normal?
     
  9. howie105

    howie105 Well-Known Member

    Messages:
    1,293
    Yes it can take days at times.
     
  10. lifebot

    lifebot New Member

    Messages:
    2
    They got back to me. Everything is OK!
     
  11. JCharles

    JCharles FC 06/06/2017 | ACMPR 26/07/2017

    Messages:
    354
    Location:
    Toronto, Canada
    It depends on when the order was placed. PV doesnt usually answer emails over the weekend and orders won't ship until Monday afternoon (Tuesday if there is a holiday).
     
    Vitolo and SSVUN~YAH like this.
  12. Vitolo

    Vitolo Vaporist

    Messages:
    8,743
    Location:
    The Vapor Trail
    Rest easy... you ordered from a timeless and scrupulous company!
     
  13. boddhisativa

    boddhisativa Active Member

    Messages:
    44
    Location:
    Northern Ontario
    Thanks to PV for fixing up this FC member on his recent purchase of a Milaana.
     
    AhBeVapin, JCharles and just_the_flu like this.
  14. JCharles

    JCharles FC 06/06/2017 | ACMPR 26/07/2017

    Messages:
    354
    Location:
    Toronto, Canada
    Does that mean Milaana's are back in stock???

    I had been waiting for them
     
  15. boddhisativa

    boddhisativa Active Member

    Messages:
    44
    Location:
    Northern Ontario
    Well, the Cherry I ordered has ship. When I check the options, it seems Walnut and Spalted Maple are out of stock, but the rest show as being in.
     
    JCharles likes this.

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