They offered a price match on one item, and a small 10% discount on the other items, but they couldn't figure out a way to apply both of their offers. They made offers, but couldn't follow through with them. After 5 days and 14 emails, the only service I ended up getting was having a bunch of my time wasted. I don't know if you are a businessman, but a price match from a merchant isn't a "great deal" to the consumer. A price match is simply a merchant being offered the opportunity to be competitive. In this case of a price match, it is the customer (me) who is offering the merchant (PV) a great deal. The customer is saying "look, I can buy this somewhere else, but I'll give you the business if you match other retailers". If the merchant agrees to the price match it is NOT the customer getting a great deal. I am simply getting the deal I could get somewhere else. It is the merchant who is getting a deal, because he is being afforded the opportunity to make some profit, even though his listed price was not competitive. A price match, plus 10% off is a great deal. A simple price match is just a customer generously giving a merchant the opportunity to be competitive.