My II worked well for a couple of months. I was delighted. Unfortunately the unit malfunctioned and as I was several thousand miles away from Eire I opened it up to check for visible obstructions, I managed to get it working again partially for a couple of weeks and then it died completely. The company rep told me that as I opened it up The warranty was invalid. So basically it fucked up and the company used an excuse to screw me. Its a great shame > I told them I expected a replacement or repair but they declined so I have bought A PD . Tom Is clearly an honourable man and that is very important to me.
In operation it worked well, very stealthy. As both tubes snapped at the screw I used it with no tube and that worked fine. I was able to sit in an internet cafe and blast away. In public I simply pretended to sip whisky from a hip flask and it was obvious that that was what I was doing, only I wasnt :-) so it was possible to toke away in full public view, to hang out with my mates on the street and while thay all smoke spliffs I vaped. The PD wont offer this but I am sure it will last and were by some crazy misfortune , something to go wrong tom would see me right.
Yes this is the IiNhale page, not the PD page... but lets be seriious, this II was great while it worked. I noticed no plastic taste, It did the job well.
Unfortunately it fucked up . NOw I fully understand that a highly technical device like this could malfunction. putting aside the fact that I relied on it totally for 2months and not having it would be a disaster, the test for a company is how they deal with you when their device fucks up, and this company screwed me. All they had to do was accept their responsibility and repair the device, costing them little, but no, so fuck em. They need to get their act together on this one, sack or reprimand the guy who deals with the complaints, apologise and repair /replace. If that happens then it will be clear to me and others that they will do the right thing. Technically they may, I repeat; may, be right in refusing to honour their warranty, morally? after 2 months? dead wrong.
I am a musician of 30yrs standing, I have at least 15grands worth of highly technical equipment. I know full well how to look after this gear ,I dont abuse my stuff, I keep it well, The tool needs to be able to do the job or its worthless. for 180 e I expect at least2yrs of functionality, not 2 months.
So now I could have posted it back paid through the teeth I expect to repair it, but to be honest If thats the way they treat their customers they can stick their device where it hurts, after they turn it on
as for packs of screens for $41.61!! says it all really!
The fancy screen yoke just clogged up quick with resin so I just used a normal screen, worked fine...
Tell you one thing though, I really, really, really hope the company gets its act together. It would be a great shame if the idea died just like my II did ,I need a device that is completely portable as I fly a lot and I cant be carrying loads of stuff about., plus my teenage daughter has started hanging out with tokers and I would really rather she had a functional alternative to combustion that is portable and discrete. The II is lightweight, can operate for long periods and only requires a gas bottle, universally available.
when it worked, it worked well, small design faults like the tubes, no gas level display are minor, but if the general picture is that they are not durable then thats a great shame.
I really hope my story is not typical. I know that I used it a lot, but there is no warning as to what is overuse. Ok so the company rep screwed me, but maybe he just had a bad day?
If the device failed due to dust,then they need to put an air filter in place, the pipe stem connection needs redesigning with a solid and strong mouthpiece, the lower bowl needs to be removable for cleaning purposes. When the stem broke I had no option but to burn the plastic out so as to use another stem.
in summery IMO lets hope vsn 2 is better and more durable.
I greatly appreciate your efforts to monitor the performance of your I-I, use your I-I as suggested (to the best of your ability), ascertain concrete evidence of issues you suspect, tactfully address such issues with I-I CS, and keep potential consumers and current I-I owners apprised of your experience. 
). The materials the unit is made of, by-products of the catalytic converter/catalyst/fuel, and potential durability issues seem to be my primary concerns.
