For sure. When I say looks, I also mean design and of course I would never send a vape back if it performed amazingly well either. As stated before that was hardly the case with the unit I had and for the price, function and look it's just not my bag. I need larger chambers as I dont want to change out a crucible 5 times a day. Still need as much convection only as possible, dont need an app to control my device and I don't want to have to update my device by relying on that app (or at all). I've learned a lot from using it for sure.