Discontinued VRIPtech Heating Wand
- Thread starter stonemonkey55
- Start date
-
- Tags
- all glass airpath
lepstadder
Well-Known Member
I am getting a bit frustrated with my vhw
I got mine brand new
The silicone ring dried out cracked and became unusable after about 3
the heating element went out after 5 months
the ring they replaced for free but the one they gave me was a bit wider and slides up the wand and is useless
so i get one from my buddy who no longer is in need of his
and this one the heating element pulsed and would get VERY bright and way to hot
it even melted the silicone ring to the glass
so now i have 2 completely useless wands and not one of them is over 6 months old!!
WTF
when is the cloud gonna come out...
I got mine brand new
The silicone ring dried out cracked and became unusable after about 3
the heating element went out after 5 months
the ring they replaced for free but the one they gave me was a bit wider and slides up the wand and is useless
so i get one from my buddy who no longer is in need of his
and this one the heating element pulsed and would get VERY bright and way to hot
it even melted the silicone ring to the glass
so now i have 2 completely useless wands and not one of them is over 6 months old!!
WTF
when is the cloud gonna come out...
MikRoOrganix
Erlhead!
lepstadder contact mark at Vrip and send both of the wands back for repair. Should only be $30 per wand, but it is a PITA. It's not easy being one of the only all-glass airpath vapes out there. Good luck.
x-s - The wand is $160 and the bowl (it's a two-piece bowl so they give you an upper and a 18m GonG lower) for $60. Check their website yo...
x-s - The wand is $160 and the bowl (it's a two-piece bowl so they give you an upper and a 18m GonG lower) for $60. Check their website yo...
lepstadder
Well-Known Member
I sent an email on the 19th, ill be waiting for the reply
i love the damn thing
thats why its such a PITA when something goes wrong, fo sho
i love the damn thing
thats why its such a PITA when something goes wrong, fo sho
jasonjohnson
Well-Known Member
Mark is cool as hell and will square you away for sure...
lepstadder
Well-Known Member
still waiting on a response....
Luke Skywalker
Jedi Knight of the Botanic Order
Sent an email about my much delayed group order on 23rd and a follow up on 28th of June. 
Still no word. Turned quickly into a 2.5k order though, which is good. Hoping to hear from him soon because it's a little frustrating.
Still no word. Turned quickly into a 2.5k order though, which is good. Hoping to hear from him soon because it's a little frustrating.http://www.head2headshop.com/156-cana-vape.html + carbon filter + screen ftw.
It's 210 but i think its more worth the money than this and its fits right in there like i use my extreme q
It's 210 but i think its more worth the money than this and its fits right in there like i use my extreme q
Luke Skywalker
Jedi Knight of the Botanic Order
Still no response from Mark @ vriptech. Not a particularly professional response from someone I'm wanting to send 2.5k to.
stinkmeaner
Well-Known Member
Have you checked out the Herborizer?Luke Skywalker said:Still no response from Mark @ vriptech. Not a particularly professional response from someone I'm wanting to send 2.5k to.
Hello fellow vrippers on FC. I have recently been handling all the customer service e-mails and apologize for my lack of professionalism in responding in a timely matter. To tell you the truth I got hit with a virus and just got my laptop up and running again. You can put the blame on me as I was not able to communicate the problem to Mark.
I decided to sign up on FC to try and resolve an problems you may have if for some reason I am unable to check e-mails.
I have been offline for a couple weeks and lost everything from the virus so please resend any e-mails you sent to vriptech so I can follow up with you.
As an update, we have made some changes to the glass cover making it more durable and will be releasing version 3.0 of the VHW containing a new element that virtually has no failure rate.
Thanks for all your patience and apologize again for my lag in responding to your e-mails.
ShadowVape
I decided to sign up on FC to try and resolve an problems you may have if for some reason I am unable to check e-mails.
I have been offline for a couple weeks and lost everything from the virus so please resend any e-mails you sent to vriptech so I can follow up with you.
As an update, we have made some changes to the glass cover making it more durable and will be releasing version 3.0 of the VHW containing a new element that virtually has no failure rate.
Thanks for all your patience and apologize again for my lag in responding to your e-mails.
ShadowVape
Mark already has one that he is using and I should be getting mine to test out when he returns next week. I believe he is ready to let it roll out soon but not sure of the exact date. I'll keep you posted.
lepstadder
Well-Known Member
resent my email
hope we can figure something out...
hope we can figure something out...
Luke Skywalker
Jedi Knight of the Botanic Order
Thanks for the email ShadowVape, hope we can work out this order soon.
Welcome to the forum ShadowVape and look forward to your contributions.
You got pics of VHW 3.0?
You got pics of VHW 3.0?
Still having some issues using outlook. Seems something funky is going on with our outgoing mail server. I will look into some more tonight with Mark and get back to you guys asap.
I will post pix when I get my hands on the VHW 3.0. Hope VapeXhale is treating you right StoneMonkey
I will post pix when I get my hands on the VHW 3.0. Hope VapeXhale is treating you right StoneMonkey
![:\](/i/s/hmm.gif "Hmm :\")
lepstadder
Well-Known Member
i too have become a bit frustrated...
Once again, I apologize for the delays in response but we are having e-mail issues at the moment and wished that we had a phone number to give out to you guys.
Vriptech offers a 90 day warranty on the VHW Heater and a 30 day warranty on all glass pieces.
If you are experiencing any problems with your wand or glass pieces and under warranty, please let us know and ship back Heaters and unused glass to
969-G Edgewater Blvd. #229
Foster City, CA 94404
For VHW repairs, we can repair your wand which takes a little bit longer or send out a refurbished unit once we receive yours which is faster. Just let us know.
I will continue to post updates and other useful info.
If we have still not taken care of your past e-mails please resend it as it might have been lost with the virus that hit us.
Thanks for your patience and understanding!
ShadowVape
Vriptech offers a 90 day warranty on the VHW Heater and a 30 day warranty on all glass pieces.
If you are experiencing any problems with your wand or glass pieces and under warranty, please let us know and ship back Heaters and unused glass to
969-G Edgewater Blvd. #229
Foster City, CA 94404
For VHW repairs, we can repair your wand which takes a little bit longer or send out a refurbished unit once we receive yours which is faster. Just let us know.
I will continue to post updates and other useful info.
If we have still not taken care of your past e-mails please resend it as it might have been lost with the virus that hit us.
Thanks for your patience and understanding!
ShadowVape