ShadowVape said:
Clarification #2: The magic of the FUNCTION of the VHW is in the design translated to glass in eleven artistic skill-intensive steps of tooling, use of multiple torch types and annealing processes to produce a piece of glass that transforms the raw heat of the heating element into a useful vortex of directed hot air heated by nothing but the glass. Its not really in what kind of element, but we have learned a lot about what kind of element works the best and works the longest since introducing the original VHW and this was factored into the new VHW Ver. 3.0 as well as our decision to offer a discount to existing users who wish to upgrade. In the process of figuring out which element works the best we tried many different elements from many different suppliers from the U.S., EU and Asia. As one very well known American heating element vendor (supplies elements and assemblies used by a number of different vaporizer companies) put it after testing the Chinese element we are using on the Ver. 3.0: heat density wise its like a Ferrari to our Pinto. Trust me folks wed love to be able to pay more and deliver an American product that is at least AS GOOD if not better, but as of today its not happeningWE TRIED AND SPENT THOUSANDS IN THE PROCESS!
Your posts are so long winded with very little points being made and not one meaningful apology for the people that have had problems existing VHW's, all I hear is how much money you spent on development and a bunch of plugs for the new version 3.0. One thing I have learned in my line of work is that most anything can be copied or reverse engineered, even a Chinese heating element. So saying that it can't happen is nonsense, how do you think China started industrializing and producing so many products? Answer is reverse engineering existing products to save time and design cost.
ShadowVape said:
Clarification #3: The VHW Ver. 3.0 uses a heater that is not used on any other vaporizer or any of the soldering irons available on Ali Baba or elsewhere to our knowledge. The housing and board will share common components with certain adjustable soldering irons and many different electronic products and vaporizers available on Ali Baba and elsewhere, but the element is completely different which was the intent of our original announcement post regarding the new Ver. 3.0. The new element is an integrated circuit encapsulated in ceramic and then the glass and not the typical nichrome coil encapsulated in ceramic (used on soldering irons and most vaporizers today). So the VHW Ver. 3.0 uses some off the shelf components (like virtually EVERY CONSUMER PRODUCT TODAY VAPORIZER OR ELSEWISE) combined with custom fabricated glass and a third party supplied element to provide the best value in terms of FUNCTION measured by VAPOR QUALITY and COST measured in dollars. But that said, its not the easiest, cheapest or most durable vaporizer out there so its not for everyoneits all about the vapor quality for us, but youve got to be comfortable with glass. We of course could have the same board a similar housing and power supply all engineered and tooled to do the exact same thing as the off the shelf components we use and charge at least twice as much but why? WE CANT THINK OF A REALLY LOGICAL AND FUNCTIONAL REASON WHY WE WOULD WANT TO DO THIS BUT PERHAPS A CERTAIN POSTER WHO IS OBVIOUSLY WAY MORE VERSED THAN WE ARE IN HOW TO MAKE A PROPER VAPORIZATION SYSTEM COULD CLUE US ALL IN??? AND IF WERE REALLY LUCKY MAYBE HELL CLUE US IN ON HIS ULTIMATE VAPORIZER BECAUSE IF ITS BETTER THAN THE VRIP WEVE GOT TO HAVE ONE!
I didn't imply that you purchased from Alibaba, they don't produce products, they are a trade site that I used as an example of the soldering iron clone you use. I never left out the possibility that you contracted a soldering iron company to make it to your specifications.
What do you mean by a heating element with an integrated circuit in the ceramic?
Ultimate vaporizer, that is a tough one to me because there is really no one vaporizer that seems perfect, a couple worth honorable mention are the Supreme vaporizer because of its heating exchanger design, and the Volcano because of its engineering and manufacturing quality. Most the others I have tried are same components arranged in different ways, like the Silver Surfer, Vapor Brothers. I am not saying these don't work because they do, the designs are just a heating element in a glass cover hooked up to a dimmer, I will applaud Vriptech for at least designing their glass cover for heat retention.
ShadowVape said:
VripTech previously worked directly with Edsyn and one other American heat technology vendor and spent thousands of dollars in an attempt to engineer a 100% American made VHW that worked better than the current VHW and couldnt do it even for far more money. Its that simple. But if someone else figures out something that we missed please pass it along or tell us where we can get one! We havent given up on the dream of a 100% American made VHW
All soldering irons aside, have you thought about just designing your own heat controller board using PID control, then you could easily have some housing molded to your specifications which would eliminate the need for the soldering iron, in turn successfully removing the Vriptech company from the mothers nipple. Just kidding.
ShadowVape said:
Clarification #5: Over the past three months VripTech has been threatened with negative posts on FC.com and other vaporizer forums by two different customers who attempted to blackmail us into replacing glass that had been used for many months and which was admittedly abused dropped after multiple love it emails (the kind were most used to) turned into I dropped my glass and cant believe it broke so it must be manufacturer defect because its so expensive emails. So please take anything you read with a grain of salt unless you know the poster and the truth behind the matter. If it seems like there is no real point other than demeaning our brand and product than you should ask yourself what this poster is really trying to accomplish? And why? We will never make the claim of any kind of perfection other than vapor when everything is working and used correctlybut we do take care of our customers if there is a problem and Im sure there are many FC.com members that will attest to this. We make a practice out of extending warranty coverage beyond that which is stated and offering of middle ground replacement deals if there is any doubt to make sure our customers are always enjoying the same blue vapors we are. But we are a business and not a charity at the end of the day and cannot offer warranties that cover drops, bonks, or other errrrrrts of any sort. Even if youre unemployed or a medical patient. Sorry wish we could! We donate A LOT of product to people that benefit huge, but otherwise couldnt afford our products.and that is very different than people who can and do purchase our products and get great use of them, but then accidentally break them and want them replaced for free. For them we have the modular nature of our products that at least means you only have to replace what you broke! If you are a customer that has a problem with one of our products that has not been successfully addressed and may be a warranty consideration please contact ShadowVape @ info@vriptech.com and well do our best to take care of you within reason of sanity as we always have and always will.
That statement was better left unsaid, lets not turn this into Boo Hoo I feel bad for Vriptech thread, it is never good for customer service to air dirty laundry in public, customer service is supposed to be polite and courteous even in the face of ridicule and harassment, I can't imagine Storz & Bickel or a big company coming on the forum saying something like this. We can't take everything that we read with a grain of salt because of a couple bad apples.
ShadowVape said:
Clarification #1: the original VHW was indeed based upon an off the shelf soldering iron, glass design work VripTech did for a box vaporizer company (we want everyone to benefit better vapor even if you like hoses or plastic bags), and the original Hot Glass vapor wand by B. Rad (not real name just in case but those of you who know will know who we are giving props to). However; VripTech did not order said soldiering iron off of Ali Baba, but rather sourced the soldering iron parts that we wanted to use, i.e. housing, board, power supply, and element as a partial assembly to avoid waste and to be able to have easier access to the board. We then assemble this partial assembly with the glass cover designed and blown in California out of German glass at the same shop where our vaporization chamber bowls and vaporization water tools have always been blown (originally and still for use with Steinel hot air tools). Neither the partial assembly of electronic parts and element or our glass work is available on Ali Babaat least to our knowledgebut you could surely find manufacturers that will lead you to soldering iron and vaporizer components (many common elements) if thats your goal. And to be clear we DO indeed make adjustments to the board at the shop prior to shipping. In fact, the adjustment of Variable Transistor 1 that enables the VHW to get a bit hotter and heat up a bit faster was figured out initially by a FC.com user that participated in the original VHW Ver. 1.0 beta deal where we offered a discounted price and free upgrades exclusively to FC.com members for helping us to make a better product. If you go way, way back in this thread you will find evidence of this community participation and evolution of the VHW.
Again, I did not say you ordered from Alibaba, they are just one of many business to business trade sites which list companies that manufacture products, I did say however that you ordered the soldering iron from China which you seem to have confirmed.
These PCB boards would have to be designed for that housing which is off the shelf, whether or not you make adjustments to it or not is on you, I have no way of knowing. I am sure whatever "adjustments" you make are rather minor because we all know that the Chinese manufacturers would build an item to your specifications. Rigging the Variable transistor in a manor that makes it run hotter than originally intended could be why these elements burn out so quickly.
Again in case you missed it, what did you mean by your new heating element having a built in circuit? A circuit is just a circle of energy, every thing from a toaster to a flashlight uses a circuit, if they run on electricity.
Thanks for coming on the board, I am rather enjoying this conversation.