I am pretty sure they would as they know a lot of people would try one if the body plastics were changed.VIVANT doesn't name it / declare
I am pretty sure they would as they know a lot of people would try one if the body plastics were changed.VIVANT doesn't name it / declare
?? single use...? is it true?!S&B Aluminium single-use
That is why they have 400 unit bags of them for sale, I reuse mine over and over though, the main reason I would swap in your case is better airflow and less particles in the stem!?? single use...? is it true?!
hat is why they have 400 unit bags of them for sale, I reuse mine over and over though, the main reason I would swap in your case is better airflow and less particles in the stem!
Everyone is different and has different priorities
You disagree, I said I use mine over and over, a set of 9 has lasted me over a year, it is S&B that says single use, not me.I disagree,
@AlanKeni What email did you use? Please make sure to send it to info@vivant.com.Thanks to @Vivant for not replacing my alternate top cap. Sent a lot of emails for the last 6 months and never replied. I will never buy from vivant.
I've used that email..@AlanKeni What email did you use? Please make sure to send it to info@vivant.com.
Thanks for posting this...Just wanted to say I've been loving the alternate still. I can hand it to any one of my smoking friends and get them absolutely baked in like 2 hits. They all want a vape now.
I still use my Alternative (with it's original top piece (even though I have the next 2 versions) on a 2-3 time a week basis.
I still feel like this is a very good convection tool.
The thread deserves to see more activity.
Yes, I'm still using mine too, this is the best vape from Vivant!
I’ve just about given up on my Alternate. After RMA-ing several of them, I’ve decided it’s just not suitable for a daily driver and that only gets worse if you try to do anything remotely athletic with it.
The last one they sent me I only use once a week, and never above 375°F. Great hitter though. Awesome convection airflow.
Edit: I also want to mention I’ve had great customer service from Vivant. Every RMA was done over email and completed in about two weeks.
I haven’t broke the last one yet. I have upgraded to a Davinci IQ and concentrate cartridges. I burn it every other week or so, but never over 375. If you’re just using it by yourself for one to three bowls, it does rip good hits.The feedback on this is all over the board!
I've been reading the long evolution of problems so I can understand, sorry it didn't work out for you. Good to hear it performs though... and about Vivant's customer service!
What was the issue with the last one they sent you, and how recently did you get it?
Got my Alternate a few weeks back and unfortunately it's been a roller coaster ride of robofart/melting plastic odor and less than satisfactory customer service. I had anticipated a good experience with this because of the positive feedback here, but I guess bad luck prevailed.
The odor was coming from the bowl/heater, not the mouthpiece, it was still present after about 10 empty full temp burn-offs a a full bowl or two. I emailed for warranty service and paid to ship it back to Vivant, then someone in the warehouse made a mistake and sent me only the bottom part for replacement, which also had robofart odor still after 7 burn-offs.
I emailed again about the replacement missing the top and also having the odor and questioned why both units had the odor to begin with. Well today I got a response saying they are sending back my original unit because they checked it and found nothing wrong: "finding no defect or risk of toxic off gassing on the original unit"
And absolutely not a word to answer my questions about the smell, I also asked if burn-offs were required and they didn't answer that either. They sent a return label for me to send back the bottom part they sent.
I guess the robofart/melting plastic smell (that still persisted after 12 burn-offs) was just my imagination!
So now what?? What am I suppose to do with this thing when I get it back?
I slightly recall someone posting theirs had a smell and it goes away after about a month... but how can you inhale those fumes for a month? I tried a couple bowls just with mouth hits (not inhaling) and yuck, the taste was disgusting!
But I just want this to work! Seems like a great unit, if only it didn't have that odor/taste!
@Vivant can you please help or advise?
Hey just got back here and saw you're question...I bought it from heavengifts.com, I used a 30% coupon code that I believe is still valid at the moment; CNY30:Where did you buy your Alternate from?