Hello Everyone,
Here at Vivant we care about your experience and your needs for an effective dependable and reliable vaporizer. In an effort to help our R&D team with this creative process in delivering innovative products we are reaching out to everyone for some support here in the FC community.
We want to know what exactly you like and don’t like about our products we offer, i.e. The Alternate, Dabox, Vleaf, Incendio, etc. We want to hear your honest feedback and hear what you would like to see come true at Vivant, as well as your overall experiences with our devices
We are truly passionate about listening to the community on here in hopes that we can deliver better quality products with innovative features. Any input/feedback would be very much appreciated. So, if you already own one of our devices, or are thinking of purchasing one, it is you we would like to hear from.
We would also like thank everyone on this thread for your genuine interest, and support in Vivant. We hope we can continue to make products that appeal to the market and the deliver satisfaction
Please feel free to reach out to us at any time for any questions or comments you may have at
info@vivant.com or
support@vivant.com
Best regards,
Vivant Team
I'll preface this saying that I feel that vaporizer communities feel a lot like "car enthusiast" communities, where the community will "forgive" a lot, as long as there is engagement from the company and the company tries to "do right" by their customers.
Questions on Alternate:
Although the topcap is in V3, the body is still v1 for most (all?) of us, are there any health/safety concerns for the v1 body? I have heard comments of people not using their Alternate at all because of this concern.
Feature Asks:
- It would be great to get loading capsules for v1 body. It would be great to get a capsule holder
- It would be nice to have a desktop companion app to upload custom settings. Maybe configure temp paths like the IQ does?
- Having a vibration motor in a v2 body could be great.
- Different colors and materials for the v2 body.
- USB-C connector for v2 body
- It would be great to have a "Boost" mode for on-demand draws.
Great things about the alternate:
Engaged customer support ;-)
With the v3 topcap the vapor feels very smooth and cool.
It has a great size and form factor.
The click-on grinder is a great idea, but wish it was more of a funnel for my other grinders.
It has a removable standard battery, please keep this.
Good things:
- The beep and heater light indicator.
Things that do not feel as great, but not as bad:
- Battery life, I understand the physics constraints of the battery, but I think my unit my slowly trickles the battery down when OFF.
- The included brush lost bristles on day 1.
Bad things:
- Uncertainty about the body. Read several posts of cracking (I know it might be a vocal minority), and I baby my unit so I hope it lasts a long time.