Many thanks to
@Prolusio your explanation in the Tubo Evic thread that there were USB cables that are only for charging and some are made for charging and data. Switching from a Boundless USB cable to a phone USB worked like a charm
I was using the wrong USB CABLE not USB 2 vs 3. This was the problem I was having updating my firmware for the Vivant Alternate.
Again: anyone who is having trouble updating firmware should make sure the USB cable you are using is for data too.
I want to add my 2 cents to the discussion of the battery draining even when off.
I changed the battery last week for a fresh one expecting my new top cap, but did not use the Alternate in the interim.
Today when I wanted to turn the Alternate on it was DEAD. Easiest question is battery. Removed the battery and it registered 1.64 on my charger. Hopefully a slow trickle may save the battery.
Unless
@Vivant can say for sure what caused the battery to drain when off I suggest storing the Alternate and batteries separately.
Gwen, any ideas?