Hello everyone, This is my first post here, so please be gentle and point out if I make nay mistakes, I mean no harm or disrespect to the community, nor do I intend on breaking any rules here.
I switched to a vaporizer from analogs about 7 months ago now, The vivant aternate is my first herb vaporizer however(Wanted to get off of combustion completely)
I received my Vivant Alternate on the 4th of April, purchased from heavengifts @ dhgate. My experience:
1. No plastic smell/odor from the get go.
2. Loved the vapor quality and the flavor, I didn't need to force myself to stay off of combustion, I was super happy with the vivant alternate.
3. However, In about 3 days, of 5 sessions or so per day(never above 400), I started to see a couple of cracks develop on the top cap, I still continued to use it though, no issues there
4. By the 11th of April, about a week of use later, there are cracks on both side and one on top where the vivant logo is & at this point, i could no longer use it because now there was an air leak in the top cap, so when i was drawing in vapor, some air would also come in(through the leak in the top cap) along with the vapor.
Pictures linked below:
https://ibb.co/cKY285 <- side of topcap
https://ibb.co/fGFtFk <- other side of topcap
https://ibb.co/hax7ak <-top of topcap
I read about some people having top cap cracking issues with their alternates on here, So I didn't go beyond 400, but the top cap still cracked.
@Vivant I loved the experience of the device and right now i've sort of patched the top cap with something called pidilite mseal and use it only at around 370-375 for no more than one 2minute session at a time.
What should my next course of action be, I believe the ones purchased from heavengifts have like a 3month warranty. I'll be super grateful if someone can point me to what my next step should be, I want to stay off combustion for good.
Thanks a ton, Please point out if I made any mistakes.
Thank you!!!
and the seal would finally break once it warmed up a little. 
