RxPlorer
Well-Known Member
I found a dhl package on my front door this afternoon! I was prepared for a much longer wait on the customs and export process, so this was a wonderful surprise.Hello dear friends
Unfortunately, some orders from last week (to the US) Yesterday had a problem at customs. Namely, the customs tariff number was not accepted. We had given the same number that our predecessor René has been using for years, apparently something has changed in the guidelines.
We submitted all the necessary documents on the same day of the misreporting to get the shipment through on schedule. But due to an internal error at dhl, the packages were shipped back to italy and we now have to pay all the customs fees by ourselves.
This is a very unpleasant situation for us and of course for you and we are really really sorry.
We hope for your understanding!
We have already researched the new customs tariff number, with this there will be no more problems in the future.
We wish you all a enjoyable day!
Much love
Michael and David
thanks for all of your hard work to keep this legacy alive and thriving. I wish you both much success and happy careers
Oh wow this thing is soo much smaller than I expected! The Olive wood grain is gorgeous and the finish is silky smooth
Wow every detail on the vapman and it's packaging are just beautiful. I even found a hand written note in here.
The borosilicate glass stem, another
Cannot wait to try it out!