just wanted to add a couple of things that i think matter. i got my version 2.0 back on cyber monday. so i have been using it every night now almost five months. i thought it was great early on and now hard to believe but i am even more impressed. the performance and build quality of the vaporizer is just amazing. i clean mine daily nonetheless it looks/runs after all this time as new?! i
did have ONE minor bug.
the herb chamber has a minor design/build flaw. it is stamped onto the bottom of the steel tube. i never knew then one day while cleaning i noticed the once seamless bottom now had a gap on one side? looked closer and discovered
there are like six small tiny, very tiny connection points around the bottom rim.
three of those on mine had broken. so the bottom screen portion was left hanging by the remaining contact points. short term fix carefully dropped a flat unused pipe screen i had lying around. it actually fit perfectly with no pressure just dropped it into the bowl, a very temporary solution.
>>now the important part...
vapir customer service flat out amazing! i called where i had bought it and they were courteous but emphasized the herb chamber/bowl wasn't covered under warranty? so i then
called vapir directly. the woman i spoke with was a pure pleasure. customer service like back in my grandpa's day. the call lasted maybe four, five minutes. i told her what happened. she understood no need to "translate." i only say that because
my experience was so positive & so not like customer service i have come to expect and hate. that said
i hadn't registered when i got it. nonetheless she told me to just register after hanging up the call and she would send me out a replacement herb chamber/bowl quickly (
she told me it WAS covered by warranty).
i did what she said and she Did What She Said Too! within an hour i had an email with a tracking number and two days later i had my package. it gets BETTER i opened it and not only did she send me the right replacement part but
she sent me two herb chambers just in case. the only way i could have gotten any better service was if vapir sent along a six pack and amber rose as a bonus.
i know i went on a lot but vaporizers aren't cheap at least ones that work well. this the 2.0 (can't say about 1.0 as never have had) is awesome and word of mouth, feedback from us for others is imho important. my first vaporizer was junk. i made the mistake of just reading comments on the site that sold it to me. another learning experience i guess.
i got my vapir based on what others said here and i can't tell you all how much i appreciate your feedback, thank you!