Sorry guys, been running a 103 fever since the weekend. Gonna try and crank out this announcement as clearly as I can with a 50% functioning brain.
First off, VapeXhale is proud to have repeated as Best Product winner at the LA Cannabis Cup. This event had over 1,000 vendors and we are extremely proud of the team. I wouldn't go as far as saying that there are no politics involved in the Cannabis Cups but the Best Product, Best Glass, and Best Booth are their three awards that are voted by the attendees and not judges so we feel pretty good about our award. We no longer do trade shows where these awards are given by the judges (Kush Expo *cough cough*) as we lost to another vaporizer company that had barely any people at their booth and are currently teetering on the edge..... no sense in dwelling on the past... on to the announcement!
There has been quite a bit of speculation about the durability of the VapeXhale Cloud vaporizer. We have engineered the VapeXhale Cloud to a point where there is a less than 2% failure rate which is the norm for electronic devices. With the amount of failed Clouds in this forum, we could see why you would think otherwise but we wanted to let our actions speak louder than our words.
Moving forward, every newly purchased VapeXhale Cloud (after Feb 16th) vaporizer will come with a 2 year warranty. If you would like to purchase an extra year (3 years total) of warranty, the cost for that will be $150
Existing VapeXhale customers can upgrade their warranty for an additional 2 years for $150. In addition to the extended warranty, if you want to send in your Cloud we will retrofit it with some upgrades like the following:
*Shorter heat up times
*Replaceable bamboo (will still need to be sent in)
*Longer auto-shutoff time
*Cooler to the touch
This is NOT a brand new model, these are just some incremental improvements that we have made over the last year. We tried to make this as fair as possible but also know that we can't please all the people all the time which is why we made it a $150 upgrade for anyone that wanted three years of warranty whether you are an early adopter, current customer, or future customer.
Lastly, we are quickly ramping up international production and are in our final testing stage. We will officially launch April 20th but stay tuned, we will be releasing some earlier models but you have to follow us on Twitter or like us on Facebook to get the latest information.
Thanks again to everyone on this forum that made this a reality. In 2008 when I found FuckCombustion while internet surfing in Jamaica on my honeymoon, I never thought it would lead to this. Max had taught me so much about vaporization in the early days and really got my creative juices flowing to build a better mousetrap. 2013 is going to be a very interesting year as we've been adding the necessary components to scale this business up. Thanks for tagging along this journey with us, we love you guys!
Back to the Nyquil, my head is literally about to explode. I'll be back online to answer questions hopefully later on this evening.