Discontinued VapeXhale Cloud

makisupacurtain

makisupacurtain

Well-Known Member
My buddys cloud just made a snap noise and is now dead. Was just sitting there with a green light one minute, and the next its off. I hope the warranty process is quick for his sake, hes back to the Q for the time being.
 
makisupacurtain,
Sinclue

Sinclue

OK disagree with me, I can't force you to be right
makisupacurtain said:
My buddys cloud just made a snap noise and is now dead. Was just sitting there with a green light one minute, and the next its off. I hope the warranty process is quick for his sake, hes back to the Q for the time being.
Click to expand...

Out of curiosity, how long had he had it? As we're seeing more and more reports of units dying I'm wondering how old they are.
 
Sinclue,
makisupacurtain

makisupacurtain

Well-Known Member
Sinclue said:
Out of curiosity, how long had he had it? As we're seeing more and more reports of units dying I'm wondering how old they are.
Click to expand...

Was ordered on 09/17 and received on 09/24. I was very fond of this cloud, it has many good memories for me. It was the new style with the non flared bottom and it did not tick. This was the cloud that got me through Superstorm Sandy, may it rest in peace.
 
makisupacurtain,
Espo

Espo

Well-Known Member
makisupacurtain said:
Was ordered on 09/17 and received on 09/24. I was very fond of this cloud, it has many good memories for me. It was the new style with the non flared bottom and it did not tick. This was the cloud that got me through Superstorm Sandy, may it rest in peace.
Click to expand...

I had no idea there was a new model (don't read the forums much anymore since there is no TappaTalk).
What are the differences between the original one (like I have) with the flared bottom and ticks versus the 'new' one that doesn't have a flared bottom and doesn't tick?
 
Espo,
JCat

JCat

Well-Known Member
Accessory Maker
Same here jbp ... my Cloud is used daily (unless I'm out of town and can't bring it for whatever reason), and it never lets me down. Solid, high quality, satisfying, perfect vapor every single time. I like my temps between 1:00 and 2:00 depending on what I'm vaping but my Cloud can't come close to combusting even full out (either one of my two Clouds actually as they are about the same)
 
JCat,
green2brown

green2brown

Well-Known Member
I just got my replacement Cloud after my first one died (almost 10 months old) and I have to say, I'm a fan of the majority of changes on this newer model. I love the lip on the joint making it a cinch to remove the ELBs. There were some times with my previous Cloud that I destroyed an ELB trying to pry it out. I also like that my bamboo seems stuck in place and has significantly more clearance at the bottom. My previous bamboo slid around a bit and was just barely off the table the Cloud stood on. The lack of ticking I like now. It took me a bit to get used to and I stay more aware of the time now to avoid the auto shutoff. I used to just listen for the clicking to stop and then I'd go hit the switch to reset. But I do like that I don't have a loud clicking in the background of any TV show I'm trying to watch or conversation I'm trying to have. Overall some great changes.

The only thing I'm not a fan of is the lower maximum temp. The new Cloud on max gives me about the same ABV I used to get around 1:30-2. It's not a big deal; hell, it may even be healthier.

And I have to rave about VXL's customer service! Easiest exchange and they proved to me that they really care about MMJ patients. Thanks a lot SliM, SM, and crew!
 
Seek

Seek

Apprentice Daydreamer
Lip on the joint? Never heard of that. Sound cool. Pics or didn't happen.
 
Seek,
green2brown

green2brown

Well-Known Member
I'm trying to figure out the best way to explain this: on my old Cloud, the ELB would sit perfectly flush with the joint and to take it out I would have to force my fingernail between the ELB and the joint. On the new Cloud, the edge of the joint is a bit rounded or angled so that there's a slight gap between the joint and ELB making it much easier to remove.
 
green2brown,
PDwasmy1st

PDwasmy1st

Well-Known Member
1. How long is the guarantee on the Cloud? (sorry can't find it)
2. does the guarantee only cover parts of it?
3. where is the best place to buy one from considering i live in the uk. (postage)
 
PDwasmy1st,
Seek

Seek

Apprentice Daydreamer
PDwasmy1st:
Bad news at the end.

1. Currently one year.
2. If it dies itself, not if you break it. I think they warranty both VXCs and flaws in HTs.
3. vapexhale.com is the only place (excluding classifields etc). But you have to wait for EU 220V units to get out possibly in early 2013. With some e-mail you can get 110V without warranty, I wouldn't risk it.
 
Seek,
PDwasmy1st

PDwasmy1st

Well-Known Member
Seek said:
PDwasmy1st:
Bad news at the end.

1. Currently one year.
2. If it dies itself, not if you break it. I think they warranty both VXCs and flaws in HTs.
3. vapexhale.com is the only place (excluding classifields etc). But you have to wait for EU 220V units to get out possibly in early 2013. With some e-mail you can get 110V without warranty, I wouldn't risk it.
Click to expand...
Only 1 year for a expensive unit , i really wanted to get one but this puts me off somewhat , reassure me people!
 
PDwasmy1st,
Frederick McGuire

Frederick McGuire

Aggressively Loungey
1 year is entirely reasonable for such a new product, especially with such a relatively small coy as Vapexhale.

And while it may be expensive as a vape, it's not all too expensive in the world of tech...
I'm guessing most peeps with a cloud own a TV (and/) or a computer that cost 2-3 (or more) times as much as the cloud, and they probably have that same 1 year warranty...

But probably the main thing is just to look at how VXC handle their customer service - I can only recall 1 issue where the member posting wasn't satisfied with the outcome, but that whole situation seemed... Less than ordinary...
 
Frederick McGuire,
SD_haze

SD_haze

Well-Known Member
PDwasmy1st said:
1. How long is the guarantee on the Cloud? (sorry can't find it)
2. does the guarantee only cover parts of it?
3. where is the best place to buy one from considering i live in the uk. (postage)
Click to expand...
Some people can honestly say to themselves "I am a pretty clumsy person who tends to break things, and I get more clumsy after getting high"

For these people, the vapexhale cloud might not be right for you. Otherwise, it is the winner :-)
 
VaporsOne

VaporsOne

Member
I just got the email that my Cloud/HT hit USPS Sorting on Friday. So I guess 3 -5 business days shipping from that. I've been anxiously waiting since ordering on Nov 21. Last exam this week :science:
 
VaporsOne,
J

JJd2sc

Member
I think my second cloud just died... =[ I had the first one for just about two weeks when it stopped heating up, and now my new unit just a few days after finally getting it back is flashing green and red and not heating up. God dammit =[

they told me to send it on back... sigh. what in these things is so easily dislodged?
 
JJd2sc,
VapeNStone

VapeNStone

Mark
JJd2sc said:
I think my second cloud just died... =[ I had the first one for just about two weeks when it stopped heating up, and now my new unit just a few days after finally getting it back is flashing green and red and not heating up. God dammit =[
Click to expand...
Just making sure you know about the auto shut off? Right?
 
VapeNStone,
Tstat

Tstat

Dead Foot Designs
Accessory Maker
It might be too cold where your Cloud is. This happened to me before I decided to turn on the heat in the house.
 
Tstat,
J

JJd2sc

Member
It was 70 degrees when I tried getting it going! I just don't know what could have possibly made this unit stop working :\
 
JJd2sc,
Xchadb

Xchadb

@Brownglass
Glass Blower
ill be making more in depth vids soon, i feel like this thing isnt explained quite enough in most vids its just showing how great it hits... i also need to develop better bowl loading skills
 
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