JCat: i'm a little confused, you started at 12:00 on the dial and then "turned it up to 9"? 9 would be turning it down, and clouds will lessen. I'm assuming you meant 3 ?
I'm very interested in this because I have always kinda thought that MAYBE (definitely not sure) my unit was running on the cooler side, but it's hard to tell because sometimes I think it runs perfect. My HT doesn't get AS milky as many of the vids I have seen, and I can very comfortably vape at MAX TEMP no problem. The vapour is pretty thick, but not that much thicker than 3:00, and after the unit has been on for a while, even 12. The reason I think maybe it runs perfect is that i'm just so used to that hot scorched feel from other vapes, because I get decently brown ABV. The ABV is brown, but not really dark brown, and never black like i've read some on here get at 12.
Do you get vapour at the lowest position? I get nice decent light clouds which makes me believe my unit isn't running cool.
My advice is to let it warm up longer than the green light. Set it to MAX, or 3ish and wait a good 15 mins. Then pack the shit out of the ELB...well not crazy packed, but I find i get MUCH MUCH MUCH better performance if there is more in the ELB. I fill mine up with .15-.2 and sometimes .25.
Let us know, and congrats on getting a used cloud!
EDIT: Why do you think you don't have a warranty? I bought my Cloud from a forum member here (although it was never used) and VXL registered my warranty no problem. Then again, it was never originally registered in his name, so not sure on that. I think you can transfer the warranty though, pretty sure SM55 touched on this before.
Maybe you just need to get used to the Cloud, I remember my very first impression wasn't the same as everyone elses forsure, but then it grew on me as I dialed it in. However, with that being said, I wonder if the Cloud could use a little more higher temp.
PS. I cannot believe the size of the clouds with Kief!!! crazy...