"I'm a bit on the side of WatTyler. This is rediculous. This company has made more mistakes and screw ups that I've ever head of out of a start-up", said THCMuscle.
Have you ever worked at or with a start-up? If so, I'd like to hear of one with fewer issues or who handled it better than these guys did. I have worked with and for start-ups on numerous occasions, in software, food service, and the non-profit legal services sector.
And in fact I have never seen a new company be so public in reporting their product development and the problems encountered. Nor have I worked with one that had anywhere near as few "mistakes and screw ups" VapeXhale has had. Please keep in mind that with other companies, even other vape companies, you're not normally being TOLD what the problems are.
Perfect example with another vape - the miVape has been pushed back and pushed back and pushed back. But since VapeZilla doesn't blog their development and production, nobody in the community knows WHAT kind of problems they're having and how many, if any, are their fault. As the most recent post from Robot makes abundantly clear, the problem here is with the quality of some of the components from a vendor. I don't see how that counts as VapeXhale screwing up- I've lost count of the number of times I've been sent faulty hardware or software by established, respected vendors. It's simply part of business.
Again, I am speaking as someone who sent back an improperly running Cloud, had a whole gedillah with getting the return actually delivered to VapeXhale's mailroom, resulting in nearly two weeks between my paying and getting a working unit in my hands. While waiting for my replacement I was annoyed by the situation (though not by VapeXhale, who were very helpful) but since receiving it I have been overjoyed. Even with all of that, I would not hesitate to do it again to have this vaporizer now.
As an early adopter, not just of vapes but of all kinds of tech, I have dealt with many start-ups in addition to those I worked at. I can tell you from personal experience there are far, far worse ways to handle these issues. I was a Kindle early adopter, and it took more time and hassle to get a working Kindle 1 than to get my Cloud, and Amazon customer support wasn't fit to polish VapeXhale support's shoes - Amazon tried every excuse they could think of to not replace the unit, though they finally did. And that thing was NOT ready to ship - they ended up having to replace it 5 times before the next Kindle's came out. And that was with off-the-shelf tech, very little invented at Amazon.
for us buyers, believe it or not.
This is just too funny. FYI, Wat Tyler led the Tea Party of his time.
