Not sure if this is the place to post this or if there is a thread for the EVO cloud international version. Also not sure if the issue has been resolved, but if not, hope this helps someone:
I live in Hong Kong, where the power is 220V.
I bought a Cloud EVO off the Internet, and I connected it to a 1000 Watt step down converter. It was overheating with green light not coming on at all, and the device keeps heating. At one point, I started smelling weird-things-melting vapors. I was also combusting at 10 o'clock (after being on for 15 minutes and no green light), which means the device was heating way over it's setting.
I went through the support emails...etc., and they basically said 50hz AC is the problem. I went ahead a bought a weight-lifting grade power converter that allows me to control voltage and frequency freely. Now, the item works perfectly. So, the blame of AC frequency is no bs. Anyone wants to use this where 50hz power is the norm, likely not going to work unless you fix the frequency.
I have several questions for the experienced:
1) Can I connect a vapor tamer from Silver Surfer directly to the evo cloud? The tamer is so fancy and pretty, I don't want it (frozen cold) to be cracked by the heat from the evo cloud.
2) How much weight can the glass stem of the evo cloud support? It looks pretty lightweight, and I am always apprehensive with lots of stuff sitting on it, (thinking of vapor tamer plus hydratube) or using it inverted. I am afraid that will all this weight on it, some unintended sideway shove would snap the glass stem.
I don't see them selling the glass replacement stem on their store, so I assume that it is either difficult to break and/or not user replaceable.
Thanks in advance for tips.
Dom