Hey guys and gals.. sorry to hear a few of you are suffering with what I suspect are some janky VVPS from the covid batch we got screwed on last year. We test the hell out of them but a few here and there test ok but then don't deliver enough voltage once put into 'real' use. We've finally got more/better ones on the way but they'll be a couple-few weeks getting here from China since we don't make them in-house.
These cases are all pretty much the power supplies not delivering the voltage they say they are or are supposed to be. In testing a couple that got sent back for analysys it appears the problem ones are putting out less voltage than the display says.. maybe only .3v to .5v less in most cases but that's enough of a difference to go from combustion to barely vaping.
If you've got one of these power supplies please get in touch and we'll figure out how to get you dialed in and running appropriately. Please don't send more than one message though unless it's been a couple business days and you haven't heard back. We're running at capacity and having to match up duplicate emails will just slow everything down.
Thanks and sorry for the troubles the handful of you unlucky Dogs are suffering with from the janky VVPS, we'll get you taken care of ASAP.