I ordered a underdog to my friends house in Seattle,I live in canada and couldn't get shipping.
I have owned it for about a week now and absolutely love it,the taste is great,very efficient,and the Indian rosewood I chose looks beautiful
It seems really well built,and even though they diddent ship directly to me the customer service was amazing,they answered tons of questions,and explained the difference between the AC wall wort and the DC wall worts.I think we were emailing back and forth for a week.
They also threw in a ton of extras,at least double the amount of stems I ordered.
They also were so kind to throw in a second underdog for me(I'm not sure about the type of wood)but it is also just stunningly beautiful aswell.
They went above and beyond any other retailer I have ever delt with.
I would love to deal with them again in the future,but I'm not sure if I'll need to,I don't see any problems arising with my current UD.
If anyone is looking for a log vape in the future I will gladly recommend a underdog first and foremost.
I gotta get back to work but I'll post a couple photos of my pups later today