I don't think taking the device apart at least to some extent would void the warranty, at least I've never heard of TM taking that position. It seems like some issues can be easily solved by opening it at least a little. But the board had a warning like "don't screw with this screw" printed on it, so I think there is probably a point at which you're likely to mess up the device, and if you do that despite the warning, not sure what TM would say.There. are 2 email addresses. I just heard from him. Apparently, they actually work on weekends. My order came through for the accessories prior to his getting back to work.
With regard to my intermittent electronics problem with the unit shutting off. They did exactly what I expected
..they replaced the board. Considering my order number, looks to me that since December of 2021 when I ordered the unit, they have had a lot more orders. They are very busy which is a good thing.
I still don't know how they put that thing together lol. I am not bad fooling around with small electrictronics like the lasers I build with tiny drivers but I really couldn't figure out how to get the glass sleeve back in. Kind of like a puzzle!
I assume the board can also be removed. Some brave soul should make a video of the disassembly and reassembly of the unit.
But, does taking it apart void the warranty? Perhaps not. IDK.
I think the less you mess with it, the better.